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Blanka has made it very easy for me ( as a novice) to understand and upload images to my Shopify store. They also have excellent customer service! I appreciate their professionalism!
Thank you for your wonderful review! We're thrilled to hear that we've made it easy for you to understand and upload images to your Shopify store, even as a novice. Your appreciation for our professionalism and excellent customer service means a lot to us. If you need any further assistance, don't hesitate to reach out. Thank you for choosing Blanka!
The staff are great especially Patrick! Helped every bit of the way and confirmed before taking any decision! Love it!
Thank you Patrick ✨
Thank you so much for your lovely feedback! We're super happy to hear that our team was able to help you every step of the way. We always aim to keep things smooth and clear, so it’s great to know you had a good experience. Feel free to reach out again to us at hello@blankabrand.com cause we're always here for you!
I worked with Mae in customer service. She is amazing 10/10
Thank you for working with us and we're glad you were satisfied with our service! Don't hesitate to reach back to us at hello@blankabrand.com if you ever need anything else because we're always happy to help you!
John from Fullfillment at Blanka was absolutely wonderful.
He truly went above and beyond to help me.
He moved quickly to resolve the matter.
Thank You John!
Thank you for sharing your experience! We're happy that we were able to provide such exceptional service. Our goal is to always go above and beyond for all our customers. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else!
The experience so far working with blanka is great and above all the account manager team is doing great and especially john in the team is taking really care of all the questions which i ask and is ready to help and reach back with no time
It's great to hear that you're having a positive experience with Blanka, especially with the team. It sounds like they're doing an excellent job taking care of your questions and providing prompt assistance. If there's anything else you'd like to ask or need help with, you know where to find us. Thanks for using Blanka!
I just wanted to say Patrick has been a great help to day he answered all of my questions and helped fix my store its been a while since ive been signed in and he knew exactly what the problem was !
That's wonderful to hear! It's great that our team was able to help you so effectively and quickly resolve the problem with your store. If you need any further assistance, feel free to reach back to us at hello@blankabrand.com and we'll gladly help you anytime. Thanks for choosing Blanka!
I am SHIZA Tareen, having a wonderful experience with Blanka, so professional and unique. John handles my account at Blanka. I would rate blanka as 5 Star.
Thank you John for your tremendous help in my dream project. I am fortunate to be able to witness and work amongst an industry expert such as you, Without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to meet the all the challenges & deadlines. Excellent work!
I am always left astounded at the level of dedication and hard work John put’s in every situation. He have the power to rise above any task and deliver the best results and responds back in seconds.
His ability to handle a stressful situation brings a lot of insights into solving my unforeseen problems .For example we faced many hard situations with shipment & customs. John came up with a great solutions with an extra effort.
I must say his level of quality work remains unprecedented in your company.
The way you handled my inventory, shipping & branding and all showed resilience, experience, knowledge, and critical thinking. I would love to get your perspective on getting my brand stronger as we grow.
I believe John plays a crucial role in Blanka’s success, and with his professional help I would also like to succeed. It’s rare to come by employees who challenge themselves at work. I appreciate his work ethic and ability to exceed expectations to aid the both blanka & my success.
I would mark John with an outstanding performance. I ask like 10 Questions in a row and John responds to each query within seconds without getting annoyed. Sometimes I feel without John I wouldn’t have reached this far and I wish John to handle my work forever as no one could ever build such a strong connection with the brand like he did. My words can never be enough to praise his actions & tell how helpful he is when it comes to my brand.
Thank you so much, Shiza, for your incredible feedback and for sharing your wonderful experience with Blanka! We are truly honored by your kind words. We're thrilled to hear that our dedication, expertise, and quick responses have made such a positive impact on your dream project. Your success and satisfaction are our top priorities, and we're delighted to have played a role in helping you achieve your goals.
Rest assured that we are committed to providing excellent service at all times and we're really happy to work with you cause your praise not only highlights our performance but also motivates us to continue delivering the best service possible.
Thank you for choosing Blanka and for your continued trust in us. We look forward to supporting you as your brand grows stronger. If you ever need further assistance or insights, you know where to find us. Thank you!
Blanka has GREAT customer service! John is so responsive. Not only does he respond to emails in a timely manner, but he will also pick up the phone and call to make sure you, as a customer, have what you need.
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and we're glad to know we provided you with timely and attentive support. We strive to ensure all our customers have what they need and feel supported throughout their journey with us. Your kind words are greatly appreciated, and we look forward to continuing to assist you in the future!
Patrick has been very helpful with my logo and brand plate issue! I would definitely recommend Blanka to others.
That's great to hear! Thank you for your feedback. If you have any other questions or need further assistance, feel free to reach back to us. Enjoy using Blanka!
John at Blanka has offered wonderful customer service. From prompt responses to transparent information, I had the best experience as a client and would offer this app service to any new or veteran entrepreneurs who are affiliated with beauty brands.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that our team was able to assist you promptly and transparently. We appreciate your recommendation and are here to support you whenever you need it!