Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
17 januari 2024

A customer placed an order which had issues and John sent me an email to advise and helped me resolve the issue right away. He was very responsive and provided me with different options on how I would like to resolve. He also provided documentation to help me with orders. Very knowledgeable and great communication!

Keha Couture
Verenigde Staten
3 maanden gebruiken de app
Blanka heeft geantwoord 18 januari 2024

Thanks for sharing your feedback! We're pleased to hear that our support teams quick action was helpful and you can be sure that we'll always be on top of things to make sure everything goes smoothly. If you have more questions or need further help, feel free to reach back to us at hello@Blankabrand.com!

23 februari 2024

Support is fast to respond and super helpful, Patrick was very encouraging since I'm new to E-commerce, and understood it can be overwhelming. So far Blanca is the easiest app I've used for importing product, with the exception of not having variants of the same product in one listing, and having to copy and paste SKU into my item listing. I'm assuming that will come with an upgrade to a better plan, which I can't wait for! Overall, it's really amazing!

The Glowing Aura LLC
Verenigde Staten
8 dagen gebruiken de app
Blanka heeft geantwoord 26 februari 2024

Thank you for sharing your experience! We're thrilled to hear that our support team has been both prompt and encouraging as you navigate the world of e-commerce. We understand how overwhelming it can be at first and your feedback about our app's ease of use is greatly appreciated as we continuously work to improve our services. Stay tuned for updates, including the feature you mentioned about variants in product listings. We're excited to continue supporting you on your journey, and thank you for choosing Blanka!

24 januari 2024

I recently had the pleasure of interacting with John, and I must say, his assistance was absolutely stellar. John was not only incredibly helpful but also exuded friendliness throughout our interaction. His quick and precise responses to my questions made the entire experience smooth and efficient.

Kudos to John for making my experience so positive. I wholeheartedly give him a five-star rating and highly recommend his services. Thank you, John!

NORTHWOOD CO.
Canada
Ongeveer 2 maanden gebruiken de app
Blanka heeft geantwoord 25 januari 2024

Thank you for providing your feedback! Making your experience amazing gives us the best pleasure and our goal is to always give you the same level of service every time so don't hesitate to reach back to us at hello@blankabrand.com anytime you need help. We appreciate you for trusting our service!

17 februari 2024

Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!

"That's So Peachy" Beauty and Home Bar
Verenigde Staten
13 dagen gebruiken de app
Blanka heeft geantwoord 19 februari 2024

Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!

25 februari 2024

Patrick has been fantastic, I am brand new in the world of e-commerce and he helped me understand how things work and helped me with a few hickups . I have ordered samples and can’t wait to try the product!

Inner Siren Boutique
Verenigde Staten
18 dagen gebruiken de app
Blanka heeft geantwoord 27 februari 2024

Welcome to the e-commerce world! You can count on us to do our best in helping you however we can so you can achieve your goals. Thank you for trusting our service!

20 maart 2024

Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)

Zeal Nation
Verenigd Koninkrijk
2 maanden gebruiken de app
Blanka heeft geantwoord 25 maart 2024

You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!

28 januari 2024

I have received great help from Patrick, at a time when I thought I had done everything wrong, he enlightened me and helped me with my problem!! I thank him from the bottom of my heart, as well as the Blanka Brand that stands next to us young entrepreneurs who are still finding our feet. Keep up the good work guys!!

GILDA SPOTT
Griekenland
11 dagen gebruiken de app
Blanka heeft geantwoord 30 januari 2024

Helping you solve any problems and making sure that your experience is great is part of our mission. We're always happy to help you however we can and we'll definitely keep up the good work! Thank you for choosing Blanka!

25 januari 2024

The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.

Ventura
Portugal
3 dagen gebruiken de app
Blanka heeft geantwoord 26 januari 2024

Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!

21 maart 2024

I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them

My Store
Verenigde Staten
1 dag gebruiken de app
Blanka heeft geantwoord 25 maart 2024

Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!

9 januari 2024

John has been so amazing and easy to work with and really the whole team I have had every question I might have asked answered so quick there awesome and I’m so happy to be working with this company

BQB Co.
Verenigde Staten
3 maanden gebruiken de app
Blanka heeft geantwoord 11 januari 2024

Thank you for your fantastic feedback! We're thrilled to hear that our team have made your experience with our company so positive. It's great to know that they've been responsive and helpful in addressing all your questions quickly. We appreciate your enthusiasm about working with us, and we're equally delighted to have you as part of our community. Thank you for choosing Blanka!