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Blanka has GREAT customer service! John is so responsive. Not only does he respond to emails in a timely manner, but he will also pick up the phone and call to make sure you, as a customer, have what you need.
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and we're glad to know we provided you with timely and attentive support. We strive to ensure all our customers have what they need and feel supported throughout their journey with us. Your kind words are greatly appreciated, and we look forward to continuing to assist you in the future!
To be honest, I have only recently interacted with Blanka and have not even launched sales yet. But I want to leave a review about their support. The fact is that this is my first experience in ecommerce and I had a lot of questions, there were difficulties in setting up and so on. And I talked quite a lot with Blanka support. I would like to thank them for their responsiveness, speed of responses and truly desire to help me solve all my questions. And they were all resolved. I would especially like to mention Mae and Patrick with whom I communicated. They were interested in solving my problems. Thank you! I hope for productive cooperation!
Welcome to Blanka and thanks for the awesome review! If you need any more assistance as you continue setting up your ecommerce venture, feel free to reach out. We wish you the best with your launch! Thanks for choosing Blanka!
Patrick has been very helpful with my logo and brand plate issue! I would definitely recommend Blanka to others.
That's great to hear! Thank you for your feedback. If you have any other questions or need further assistance, feel free to reach back to us. Enjoy using Blanka!
Patrick was quite helpful in answering all of my questions and patient enough to comprehend what I needed help with. Thank you very much, Patrick!
That's wonderful to hear! I'm glad we were able to help you so effectively. If you need any more assistance or have further questions, feel free to ask! Thanks for using Blanka!
John from Fullfillment at Blanka was absolutely wonderful.
He truly went above and beyond to help me.
He moved quickly to resolve the matter.
Thank You John!
Thank you for sharing your experience! We're happy that we were able to provide such exceptional service. Our goal is to always go above and beyond for all our customers. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else!
I have started to use VIP Trial today. So far everything is perfect. Especially the Mae supported me at every step that I have stuck. One of a kind support Blanka has. Highly recommended.
Thank you for sharing your experience! We're delighted to hear that your VIP Trial is off to a perfect start. Our support team is indeed exceptional, and we're glad we could support you at every step. Your high recommendation means a lot to us, and we're committed to providing one-of-a-kind support throughout your journey with Blanka. If you need any further assistance, we're here to help!
Working with Blanka Beauty Brand has been an outstanding experience, especially with the guidance provided by John. His expertise in the drop shipping aspect of e-commerce has been invaluable. John has a remarkable ability to explain complex concepts in an easy-to-understand manner, making the learning process smooth and enjoyable.
His patience and kindness have truly made a difference in my new venture. John takes the time to address all my questions and concerns, ensuring I feel confident every step of the way. His support has turned what could have been a daunting process into an exciting and rewarding journey.
Blanka Beauty Brand not only offers high-quality products but also exceptional support for its partners. I highly recommend them to anyone looking to dive into the e-commerce world, especially if you're fortunate enough to work with someone as dedicated and knowledgeable as John.
Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your kind words about our team and pleased to know one of our members has played such a significant role in your journey with Blanka Beauty Brand. It's fantastic to hear that his expertise and supportive nature have helped make your venture into e-commerce both enjoyable and rewarding.
We're committed to providing not just high-quality products but also the guidance and support needed to succeed. Your recommendation is greatly appreciated, and we look forward to continuing our partnership. Thank you again for your trust and confidence in us and thanks for choosing Blanka!
John made getting going very easy and smooth. I had questions and needed help with a few things... he was patient and held my hand through it all. Great customer service! I am very satisfied with my customer support experience!!!
Thank you so much for your awesome feedback! We're delighted to hear that we made your experience easy and smooth. Providing excellent customer service is our top priority, and it’s great to know that out team member was able to guide you through everything patiently. We're very happy to have met your expectations and look forward to continuing to support you. Thank you for your kind words!
Blanka's customer service team is unparalleled. They are very quick to respond to any question you have and work together with you assuring your satisfaction. I particularly worked with Mae and Patrick from the Blanka team and couldn't be any happier with their service.
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our customer service team. Our team member are indeed exceptional, and we're delighted to know that we were able to assist you effectively. Your satisfaction is our top priority, and we look forward to continuing to support you. Thank you for recommending us!
Patrick is a delight to work with. Knowledgeable, quick and is always willing to help and is able to obtain answers quickly.
Thank you for the feedback! We're always willing and happy to help however we can. We value your time so we do our best to answer or resolve any questions quickly. Appreciate you for using trusting our service!