Avaliações (250)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de abril de 2024

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required.
Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

Escape
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Blanka 15 de abril de 2024

Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!

22 de maio de 2024

I highly recommend this app. Mae has been incredibly helpful and kind in answering all my questions.

Began cosmetics
Canadá
8 months usando a aplicação
Questão respondida por Blanka 24 de maio de 2024

Thanks for the recommendation! We greatly appreciate it and we're so happy to have you with us. Our team is always here and ready to help you so don't hesitate to reach back to us again. Thank you for choosing Blanka!

29 de março de 2024

Absolutely delighted with the service provided by John and Mae at Blanka! They were incredibly helpful and supportive right from the start, assisting me in getting everything set up smoothly. I'm looking forward to a long and fruitful collaboration with Blanka, confident that it will be just as excellent as the beginning.

Luvien
Estados Unidos
3 months usando a aplicação
Questão respondida por Blanka 1 de abril de 2024

Thank you for your vote of confidence! We'll do our best to keep it up and you can rest assured that we'll always be here for you. We appreciate you for trusting our team and our services!

17 de junho de 2024

Patrick is a delight to work with. Knowledgeable, quick and is always willing to help and is able to obtain answers quickly.

NOURIVA Skincare LLC. All rights reserved.
Estados Unidos
7 months usando a aplicação
Questão respondida por Blanka 19 de junho de 2024

Thank you for the feedback! We're always willing and happy to help however we can. We value your time so we do our best to answer or resolve any questions quickly. Appreciate you for using trusting our service!

4 de abril de 2024

John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.

Lisha Rois
Canadá
About 1 year usando a aplicação
Questão respondida por Blanka 5 de abril de 2024

Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!

1 de abril de 2024

Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...

Pretty Savage LLC
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Blanka 2 de abril de 2024

You're very much welcome and we're so happy to be working with you! Always happy to help you whenever we can so don't hesitate to reach back to us anytime. Thank you for choosing Blanka!

10 de maio de 2024

I highly recommend Blanka! John is always so helpful! Patrick as well! The whole Blanka team is extremely knowledgeable and helpful, it is a delight to work with them.
I’m completely impressed with their professionalism and customer service.

Blessed Mama Cosmetics
Estados Unidos
18 days usando a aplicação
Questão respondida por Blanka 13 de maio de 2024

Thank you for your valuable recommendation and kind words! We're delighted to hear that our team was able to provide you with knowledgeable and helpful service. We strive for professionalism and exceptional customer service, and it's wonderful to know that we've met your expectations. We appreciate your feedback and look forward to continuing to work with you!

18 de junho de 2024

Easy to navigate!
Great Customer Service!
New to the app, but excited to get started!

Nyx Beard
Austrália
7 days usando a aplicação
Questão respondida por Blanka 20 de junho de 2024

We're happy to have you with us and I'm glad to hear you're excited to get started! If you have any questions or need assistance with anything, feel free to ask. Whether it's about navigating the app, managing your inventory, or anything else, we're always happy to help! Thanks for choosing Blanka!

2 de abril de 2024

Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.

Kandilynn's
Estados Unidos
20 days usando a aplicação
Questão respondida por Blanka 3 de abril de 2024

Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!

24 de abril de 2024

Customer support is incredibly helpful and even when they're not available, the AI is always on hand to answer all questions and its been answering all of my questions perfectly. Definitely recommend

JMS Beauty
Canadá
9 days usando a aplicação
Questão respondida por Blanka 26 de abril de 2024

Thank you for the recommendation! We're thrilled to hear that our customer support team have been able to assist you well. It’s our goal to ensure that you have support whenever you need it, and we're happy to know that we've met your needs. Thank you for choosing Blanka!