Blanka Makeup Beauty Cosmetics

Wow! Where do I begin? Everything Blanka does is exceptional.

First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)

Just ordered more inventory and Mae was so helpful in the process. Responded super fast to all my question and was so knowledgeable about products. Also gave me personal suggestions and tips to help my launch become a success. Thank you Mae you and Blanka are the Best!

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required.
Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.

The entire Blanka team has been nothing but helpful, informative, and supportive in helping us begin our makeup and skincare line. I have spoken with nearly the entire staff at Blanka and they are what makes this company better than the rest. John, particularly, has been a tremendous help answering all of our questions and addressing our concerns. Thank you for helping us achieve our dream!