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Michael, one of the co-owners of Blend is very professional, with good knowledge regarding Google and Facebook platforms. We didn't had a good exit with Blend mostly because of the geographic limitation of our business. I recommend testing and using the platform, the cost is very low compared with other alternatives in Shopify, and also, the capabilities of the APP are very high! My rate of 4 out of 5 is just my overall experience.
I've been using Blend for over 2 years .. first with my WooCommerce store and now with Shopify after migrating my store. I can't speak highly enough of Blend. It has helped do what so many other people and agencies could not - and the team are always available to help with any questions. Highly recommend it to any ecommerce store that is looking to grow or scale even bigger!
We are glad to have helped ! onward and upward !
great app and personalised amazing service - highly recommended compared to agencies this app will save you alot money and deliver great roi
So happy that you are taking full advantage of our app and the team's service. Thank you for your review!
Very helpful. Great results.
We tested Blend AI but unfortunatley didn't get the results anticpated. Team were helpful. We wish them all the best for tor the future
We installed this tool and we really wanted to work with them. We had bad experiences with other agencies in the past, so I hoped that Blend would meet our needs. They set up 2 Google Ads campaigns and the problems started ...
1. Google Shopping - almost $ 4 per click. Pretty expensive, isn't it?
2. Product Feed - They could not work with our product feed because they advertised the wrong product price when we launched "SALE". So obviously we couldn't beat up our competitors. The difference was about 30%.
3. Call - I am so busy running 2 companies in 2 countries and studying my master at UNI. I also prefer to be contacted via email rather than 1h call and keep everything in a written form. Then people can't lie, they forgot something or didn't say etc. Because I refused to have a call with them and wasted 1h while all these issues could be sorted out via email, they just cancelled our contract. Because of a call? While we have been running Ads for 2 weeks? That could be managed much sooner.
4. Updates - All of these issues should be resolved before running any campaign. So we burned the money for nothing. Why didn't they come to us earlier, there were problems with our campaigns? Nobody cared. It seems like.
5. Contacts - Everything they asked we did in a minute. They emailed us what should be done from our side and we did it in a minute. Once they cancelled our contract nobody contacted us back.
@Guru Muscle, the entire team was committed to helping you - we even analysed previous campaigns over the last year to identify issues - all at no cost to you. We like to be in touch with our clients and communicate at every step, working as a team to ensure the best results -- we are sorry that in this instance you were too busy to work with us. Good luck with your future campaigns.
Flakey and won't install - Throws security errors from your Google Adwords account. Contacted the developer a fews days ago - not response. Shopify really should do a better job of vetting these apps. Very suspicious and clearly not ready to launch this app - beware!
Hi Swift Fly, we tried to get in touch with you via email and explain how Blend works. Unfortunately, you have not replied. Many stores are using Blend to successfully manage ads and increase revenue. If you decide to change your mind you can reply to our email. Best of luck - Blend
i connected my account, not sure what is happening in the background. there is no control to adjust the campaign. no response from customer care.
I have been using Blend for the past couple of months and have been extremely happy with the results but even more so with the commitment, knowledge and expertise that Dean and Michael have delivered. Our ROI has increased, ad spend is reduced, and I also feel that my budget is being put to better use. Dean and Michael have been very approachable and have provided help, service and knowledge whenever required. I would highly recommend Blend.
As a new clothing brand, I was excited to establish a unique identity rather than resorting to random dropshipping, and after researching various Shopify apps, I decided to give Blend a try. However, my experience with Blend has been less than satisfactory.
My initial enthusiasm quickly waned when I felt that Blend did not consider my status as a new brand worthy of their assistance. It was disheartening to realize that, despite my aspirations to create something original, the app seemed more inclined to support established brands rather than helping emerging ones.
The major setback was the perceived lack of support for new brands. Blend seemed to dismiss my endeavors, and the impression was that unless you're already a successful or well-known entity, you might not receive the attention or assistance you need. This attitude was a letdown, especially considering the emphasis many platforms place on supporting entrepreneurship and fostering growth.
While I acknowledge that Blend may work well for others, particularly those with more established brands, the disregard for newcomers like myself was disappointing. As a business owner, I believe in reciprocal relationships, and it's disheartening when an app doesn't see the potential for growth in a new brand.
In conclusion, Blend may be a suitable choice for certain businesses, but if you're a new clothing brand looking to create your own identity, be prepared for potential challenges and a lack of support from this app. I hope that Blend reevaluates its approach to accommodate the diverse needs of all businesses, regardless of their stage of development. As for me, I'll be exploring alternative options that better align with my vision for success.
We genuinely appreciate your feedback and are sorry to hear your experience didn’t meet your expectations.
We are committed to supporting brands of all sizes, new or established, with the same level of enthusiasm and assistance. Sustainable store growth, especially for stores operating under dropshipping models, can be challenging.
Additionally, we noticed that your website is currently offline, which might have affected your experience. We’re here to help brands shine and would love to re-evaluate how we can support your unique journey.