Blockify Checkout Rules Plus
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could not handle a simple "limit one" at check out. Rule was correct but even if set up as min0 max 1, it woul not work properly for the max.
Hi there,
Thank you for taking the time to leave your feedback, and we're truly sorry for the frustration you experienced. We understand how important it is for this type of functionality to work correctly, and we regret that it did not meet your expectations.
After reviewing your feedback, we noticed that there hasn't been any support request submitted regarding this issue. Our support team is always available and happy to assist with setup or troubleshoot any technical difficulties. We would love the chance to work with you directly and resolve the issue you encountered.
In fact, we’ve already sent you an email yesterday offering assistance. If you’re open to giving the app another try, we kindly ask you to reinstall it and reach out to us via that email or directly at support@omegatheme.com. Our team is ready to guide you through the setup and help ensure everything works as expected, including the "min/max quantity" rule.
At Omega, we’re constantly working to improve our apps and the experience they deliver. Your feedback is incredibly valuable to us, and we genuinely hope to have another opportunity to support you and turn this experience around.
Hi,
We’re really sorry to see your 1-star rating and that your experience didn’t meet your expectations. While there was no additional feedback included, we truly appreciate you taking the time to share your rating with us. It’s disappointing to know that something may not have worked as smoothly as it should have.
We’re truly sorry that our app did not meet your expectations or fulfill what you were looking for. We understand how frustrating that can be, and we regret that we couldn’t deliver the experience you needed this time. That said, we’re absolutely ready to listen and learn from your feedback. Our team is here to support you and try again — and we sincerely hope you’ll give us another opportunity to make things right.
Thank you again for your time and feedback. We hope to have the chance to turn your experience around and serve you better in the future.