Blockify Fraud Filter, Blocker
Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
Recensioni (861)
Restringi
-
In base alla valutazione
Fantastic service and support!! I felt supported by my agent Tracy when needing to fix a big problem. Even when I was away from the chat for some time, I got an updated email, advising my changes were completed. When returning online many hours later, my job was picked up again by the same agent, and another problem I discovered was again, quickly solved. Amazing, thank you! *****
Thank you so much for your incredible review! 🌟 We’re absolutely thrilled to hear that Tracy provided such fantastic and consistent support throughout the process. 😊 It’s great to know that your issues were resolved smoothly — even after a break in communication — and that you felt fully supported every step of the way. We’ll be sure to share your kind words with Tracy and the rest of the team!
Your satisfaction means the world to us, and we’re always here if you need any further assistance. Thanks again for your trust and support! 🙌✨
I have used blockify for several years now and it works great. Customer service is excellent. Vincent really help us out very quickly and provided some good pointers to get us a better setup.
Thank you so much for your continued support and amazing feedback! 🌟 We’re thrilled to hear that Blockify has been working great for you over the years. It’s wonderful to know that Vincent was able to assist you quickly and provide helpful tips for an even better setup. 😊 Your kind words mean the world to us, and we’re always here if you need further assistance. Thanks again! 🙌✨
The app is incredibly intuitive and straightforward to use. The support team is outstanding; truly the best experience I’ve had with any Shopify app in my six years on the platform. They’re friendly, knowledgeable, and lightning-fast to respond. What’s more, they take the time to review your setup to ensure everything is fully optimised. Very impressive service all around!
Thank you so much for your incredible 5-star review! 🌟 We're thrilled to hear that you found the app intuitive and easy to use, and we're especially honored by your kind words about our support team. Providing friendly, knowledgeable, and fast assistance is what we strive for, and it means the world to us that we made such a positive impression during your six years on Shopify. If you ever need anything, we're always here to help. Thank you again for your support! 😊✨
The online chat support is very slow and unable to adequately address questions or concerns. The app itself isn’t very intuitive or clear to use. My goal was simply to exclude certain countries from accessing my website, as I noticed a sudden surge in traffic and suspected bot activity. I blocked all the countries I could identify, but unfortunately, the app failed to do what it was supposed to. I have uninstalled it and will search for a more effective solutions.
Hi there,
Thank you so much for taking the time to share your feedback. We’re truly sorry to hear about your experience with our app and support team. We completely understand how frustrating it must have been when the blocking feature didn’t work as expected, especially while you were trying to protect your store from unwanted traffic.
Our team is continuously improving both the app’s performance and user interface, and your feedback helps us understand where to focus next. If you’re open to it, we’d really appreciate the opportunity to review what happened and make things right — please reach out again via live chat, email us at support@omegatheme.com, or simply reply to the follow-up email our agent sent earlier today.
Thank you again for giving our app a try, and we wish you all the best with your store.
Tina was so helpful with an extremely frustrating situation with fraudulent abandoned checkouts. She was the only one who was able to walk me through to make some changes that will hopefully stop the charges
Thank you so much for sharing your experience with Blockify Fraud Filter, Blocker app 🌟 We’re really glad Tina could step in and guide you through such a frustrating situation with fraudulent abandoned checkouts. It’s wonderful to hear she was able to help you make the right changes to prevent future issues 💙 Your feedback means a lot to us, and we’ll always be here to support you whenever you need 🚀😊
Very high quality app, with lots of tools available for a reasonable price. The customer service team is also incredibly helpful and always helps with any issues we encounter
Thank you so much for your amazing feedback! 🌟 We’re delighted to hear you find the app high quality, full of useful tools, and reasonably priced. 💙 Our support team is always happy to help, and your kind words mean a lot. 🚀 We’ll keep working hard to give you the best experience possible! 🙌
We installed Blockify and went on the 3-day trial to try to fix an issue. What helped us the most was having the support team do a setup review of our settings and that got us the solution we needed. Very helpful and thorough communication in the chat (with a real person!!).
Thank you so much for your detailed and thoughtful review! 🌟 We’re thrilled to hear that our support team was able to help you resolve your issue during your trial and that the setup review made all the difference. 😊 It’s great to know that you appreciated the thorough communication and yes, always with a real person behind the chat! 🙌
Your feedback means a lot to us, and we’re always here if you need further assistance or have any questions as you continue using Blockify. Thanks again for your support! ✨
Fantastic customer service, Louis didn't take long to get all my inquiries addressed. Been using the app for a few years now, and it has been serving me well. It also has reports for when I need them.
The content protection is also very neat, since we produce our content in-house, it blocks easy theft. If you are looking for site protection or restricting site access, look no further.
Thank you for your amazing feedback! 🌟
We’re so glad to hear that Louis provided fantastic customer service and quickly addressed your inquiries. It’s wonderful to know the app has been serving you well over the years and that you’re finding its features, like reporting and content protection, so valuable.
Your recommendation means the world to us! If you ever need further assistance, we’re always here to help. 😊🙌
Ben was amazing to help and the app has lots of useful tools to stop bots.
That’s wonderful to hear! 🌟 Kudos to Ben for being amazing and providing great support! It’s awesome that you’re finding the app’s tools effective for stopping bots. If you need any further assistance or want to explore more features, feel free to reach out. We’re here to help! 😊🤖✨
I had an amazing experience with Louis from Omega! He was extremely patient and helpful in guiding me through the installation of the Blockify Fraud Filter app on my Shopify store. Louis explained everything clearly, made the process smooth, and went above and beyond to make sure everything was set up correctly. I really appreciate his support and professionalism — highly recommend!
Thank you so much for this wonderful feedback! 😊 We're thrilled to hear that your experience with Blockify Fraud Filter app was amazing and that Louis could provide such patient and helpful support. Your recommendation truly means a lot to us and motivates our team to keep delivering top-notch service. If you ever need more assistance or have new ideas, we’re always here to help! 🙌