![Blockify Fraud Country Blocker](https://cdn.shopify.com/app-store/listing_images/1fea2c06cad29a7a2ff47ed9c5b1b5cc/icon/CKv3zsyr-vcCEAE=.png)
Blockify Fraud Country Blocker
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (279)
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In base alla valutazione
I just installed this app to help prevent bots and such. I had a question after install and reached out to customer service and they were very helpful and responsive. Looking forward to see how this helps our site! Thank you!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
Did exactly what I need it to. Tracy was helpful with helping me figure out how to navigate the app. Goods!
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Funziona: utile allo scopo. Facile e veloce da settare. Assistenza rapida e puntuale. Consigliamo volentieri
Ciao, grazie mille per aver dedicato del tempo per fornire un feedback. Siamo così felici che tu abbia valutato il nostro servizio di assistenza e app come 5 stelle mentre ci sforziamo di fornire proprio questo a tutti i nostri clienti. Apprezziamo il tuo tempo per lasciare parole così gentili!
Excellent App, works great, easy to set up, great analytics.
🌟 Thank you for the glowing review! 😊 We're thrilled to hear that our app is excellent, works great, and offers easy setup with fantastic analytics. If you ever need anything or have further feedback, we're here for you! 🚀 #AppExcellence #HappyCustomer
So useful app, and a supportive team, Thanks Tracy for the solutions
You're very welcome! We're thrilled to hear that you find the app useful and that Tracy from our team provided supportive solutions for you. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We're here to help! 😊🌟🚀
Installed it for one location and it blocked the whole world.
Hello, I'm sorry the issue. It was issue with the IP setting you made. You've made a wrong rule for the app. We hope you still need this app for this year as we make it free now for every one! Please give it a try and let us know if you need any further help on settings.
Sincerely,
Omega Team
Works fine so far! I've been testing it for a few hours, trying to block some country codes then use VPN on my mobile to browse from those countries and it seems like it works fine! Hopefully it will stay the same!
its good but not letting me to add all the country codes that i want to block i am able to add only 4 counties code . but i wanted to add 11 countries to block list but this app dont allow me to add mor than 4.
The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.
Hi,
Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had a bad experience with our support service, that's not what we like to hear. Your business means a lot to us, we appreciate any feedback from you, it will help us to build and improve our service.
If you ever have additional feedback, please don't hesitate to email us at contact@omegatheme.com
Thank you,
Omega Customer Support team
The onboarding experience was great. Tracy was super helpful this morning on getting everything set up for me (on her first day back from Lunar New Year holidays). She walked me through the best features in the app to cater to my specific conern. I can see how the app is blocking VPN visitors immediately to my store which should help our problem. The last 2 weeks we have had an influx of fake orders on our 2 websites which were causing a lot of issues to our business so Im hoping the app will help resolve this for us. Will monitor it over the coming days.
We’d like to thank you again for taking the time to write this review of our Blockify - IP Block app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.