Blockify Fraud Country Blocker
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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Helpful team support and a great app to prevent scammers. Thank you for your help and support, five stars.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Totally recommend it. I encoutered two problems. One was totally on my side (the IP address that i found on my pc turned out not to be my actual IP address). The other one had to do with the integration into the theme of my website, which was quickly fixed. Customer service was a warm and rewarding experience: very swift response time, patient, friendly and capable. The app does now exactly what I need it to do.
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products).
When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.
Hi,
Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat contact@omegatheme.com
Thank you,
The Omega team.
Super fast customer help! I installed the app but was having difficulties figuring out a particular feature. The team responded within a minute or two of me sending them a message, and immediately helped clear the error that was happening on the backend. If you're like me, the ability to get fast, reliable help with an App is one of my highest concerns when purchasing an App. And this App definitely meets that with 5 stars.
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
Pathetic app. Not recommeded at all to any users of Shopify. No support and no proper instructions. It will block your site.
Hello,
Thanks for your feedback!
We checked but did not see any of your contact information send us to help. We are always ready to assist you upon request.
The document of the app: https://apps.omegatheme.com/region-restrictions/guide.html#app_installation
Regards,
Omega team support
Amazing! It's easy ,simple and cost-effective and help me solving the big trouble i got when comes to redirection. You cannnot miss this. Saving a lot energy by using this gorgeous App.
Hi Suprent,
Seeing that you had a 5-Star rating for our app is the best thing we could hope for! Your review means a lot to us. We really appreciate you being a loyal customer and helping to share the word about us. We will share this with our boutique team to let them know to keep up the amazing work. We’re here for you anytime.
All the best,
Omega Team
Does not work! Deleted the app but still is redirecting ALL MY TRAFIC!
Hello,
Thanks for the feedback!
This is an option and the default is not set. You can completely set it to not block all.
You are setting up Block all so it will block all stores. It is used in case the store tests the block feature all before using.
And case of block all except whitelist rules.
Regards,
Omega team
Na aanvankelijk wat problemen gehad te hebben bij de tuning - ongewennig daarmee - snelle, adequate hulp gekregen. Heel wat minder zorgen nu de app werkt, in de wetenschap dat de helpdesk bovendien voor ons klaar staat.
Bedankt voor uw tijd om deze beoordeling achter te laten. We waarderen de kans om onze klanten te ondersteunen met uitstekende ervaringen, dus uw feedback is zo'n geweldige motivatie voor ons om uitstekende services te bieden!
The app does something but it doesn't work as described.I contacted the developer and received support for the reported observations.
Dear Black Friday team,
Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had due to our time zone difference and the limitation of resources.
Regarding your concern, Ms. Joy has contacted you through the ticket #227145 with detailed instructions to solve this issue. Could you please check your email and confirm if it is okay on your end?
Look forward to hearing from you.
Thank you so much and have a great day!
Best regards,
Kaylee - Omega team
Stella has helped me quickly with every question. Thank you very much for the informative answers. :)
Hi AllureFurnish,
Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.
Hope your day is as awesome as you!
Kaylee - Omega Team