Blocky Fraudefilter IP‑blocker
Voldoet aan onze hoogste normen voor prestaties, ontwerp en integratie. Lees meer Opent in een nieuw venster
Recensies (357)
Verfijnen
-
Op beoordeling
After initial issues of my own misunderstanding the app seems to be running well and working. Hopes this stops some chargebacks I incurred in the last month. It's sad we must use software to protect our own interests but that's the world we live in I guess. Recommend the App for anyone selling on a e-commerce platform.
Hello,
Thank you for your review - every review helps us improve for the benefit of our merchants.
The Basic Plan is designed to give store owners a solid starting point, including country blocking with no limit on how many countries you add.
The features available on the more advanced plans require significantly more backend resources on our end in order to block accurately, which is what keeps the Basic Plan sustainable for everyone.
We also offer a discounted annual plan, plus a 7-day free trial so you can test everything before committing.
If you'd like to talk through what you're trying to achieve, our support team is always happy to help find the right setup for you.
Thanks again! :-)
Best regards,
Saad | Effective Apps Team
I am so happy we installed Blocky Fraud Filter. We were getting so much foreign bot traffic that it was affecting our stats. I appreciate the fact that I can block a person that has made attempts to fraud us in the past. There tech support is also amazing. You get a response right away and they are always very helpful. I highly recommend them.
Blocky has blocked over 4800 hits to my website. I am happy with the peace of mind this app provides. Plus the customer service is quick and efficient. No need to look anywhere else.
We were with another app that was supposed to help block bots, and they were charging $139/month. For the top level on this app, it's that per year.
Plus WAY BETTER customer service. They were live. The other app couldn't get us a response until the next day.
We were having issues with bots placing hundreds of orders every day. Some of the settings weren't preventing this, so I chatted in. Their devs got on it, and we haven't had a bot order since.
Well worth the money.
I installed this app specifically to stop repeated fraudulent orders from the same person, who keeps using a VPN/proxy to get around blocks. I added their exact full name and their shipping address to the blocklist, expecting checkout to be stopped that is the entire point of the app.
It didn't work. Today another order came through from the exact same blocked name and the exact same blocked address. So the core feature — blocking a checkout based on the rules I set — is clearly not reliable.
If the blocklist can't even catch an identical full name and address that I manually entered, I don't see what I'm paying for. I'd think twice before relying on this for any real fraud prevention.
Hi there,
Thank you for sharing your feedback. We genuinely appreciate your input, as it helps us improve Blocky for the benefit of our users!
We are sorry to hear you encountered an issue with the Full Name Blocker. We noticed you reached out to our support team over the weekend, and we regret that we missed the chance to help you right away while our team was away.
Often, these types of blocking issues are quick adjustments caused by a minor overlap with another app or a specific checkout configuration. Because we prioritize your customers' checkout journeys, Blocky is designed to be extremely careful and will only block a session when it is absolutely certain.
We would love the opportunity to make this right for you. If you are open to giving us another try and reinstalling the app, one of our Customer Success team members will personally work with you and perform manual tests on your store to ensure everything runs perfectly.
Please feel free to reach back out to our support team - we have sent you a private email and are waiting for your reply! :-)
Best regards,
The Effective Apps Team
Great company to work with - super responsive. And the app works great too. Bot attacks used to be a nightmare!
Easy hard block of unwanted countries
I have been using for a awhile to block orders from certain countries and it works perfectly for that purpose! Thank you so much!
Great app - used to block suspicious traffic that may have ran up our ad spend! Recomended.
been using for a few years , very responsive to communication , well priced , would certainly recommend
