Blocky：欺诈过滤器和IP拦截器
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I installed this app specifically to stop repeated fraudulent orders from the same person, who keeps using a VPN/proxy to get around blocks. I added their exact full name and their shipping address to the blocklist, expecting checkout to be stopped that is the entire point of the app.
It didn't work. Today another order came through from the exact same blocked name and the exact same blocked address. So the core feature — blocking a checkout based on the rules I set — is clearly not reliable.
If the blocklist can't even catch an identical full name and address that I manually entered, I don't see what I'm paying for. I'd think twice before relying on this for any real fraud prevention.
Hi there,
Thank you for sharing your feedback. We genuinely appreciate your input, as it helps us improve Blocky for the benefit of our users!
We are sorry to hear you encountered an issue with the Full Name Blocker. We noticed you reached out to our support team over the weekend, and we regret that we missed the chance to help you right away while our team was away.
Often, these types of blocking issues are quick adjustments caused by a minor overlap with another app or a specific checkout configuration. Because we prioritize your customers' checkout journeys, Blocky is designed to be extremely careful and will only block a session when it is absolutely certain.
We would love the opportunity to make this right for you. If you are open to giving us another try and reinstalling the app, one of our Customer Success team members will personally work with you and perform manual tests on your store to ensure everything runs perfectly.
Please feel free to reach back out to our support team - we have sent you a private email and are waiting for your reply! :-)
Best regards,
The Effective Apps Team
Did absolutely nothing - a bot spammed my site for months with fake accounts and this app had zero capability of stopping. Do not waste your money.
Hi there,
Thank you for your review! Every review helps us improve for the benefit of our merchants and we sincerely appreciate that. :-)
Following your chat with our support team, we released a Signup Bot Blocker that checks customer accounts as they are created. It went live shortly before you uninstalled, so we have not had the chance to test it on your store yet.
Our team has reached out to you privately but still haven’t heard back 🙏
Looking forward to your reply!
Best regards,
Effective Apps Team
Doesnt work. I have the country blocker on and set to China, and my number one visitor but a massive margin is, China. Obviously this app doesnt work as described. I thought it used to work when I got it a while back, but at some point, it stopped and my intellectual property is likely being stolen as I never have any orders come from China. There are other apps that Im working with now that seem to actually work, and cost less.
the support team claimed that they were able to block visitors despite shopify still logging the visits, while after switching to a different app the visitors were gone completely.
Hi,
Thank you for taking the time to leave a review and for using Blocky for several months - we truly appreciate it.
We're sorry to hear about your experience with visit logging. We'd like to clarify that unfortunately, we're unaware of any third-party app that is able to prevent the platform's analytics from logging visits, as it records visitors at the very first moment they enter your store - before any app has a chance to load.
We encourage you to test whichever app you're currently using to verify whether it's effectively blocking visitors at the Checkout level, as that's where Blocky's strongest capabilities are.
Thanks again for your feedback - we have also reached out to you privately via email.
We work hard to provide the best experience possible and hope to have the chance to win back your trust. 🙏
Best Regards,
Effective Apps Support Team
I am questioning if this works. I have all countries besides US blocked and also VPN blocked becaue I was getting alot of fake email subscribers. Well now I am getting many successful and unsuccessful orders from these blocked countries. It is obvious they are running credit cards to see which work and some of the orders go through and some are declined. When checking the transaction gateway details in the Shopify order page, it shows the country the order was placed from (Russia, Malaysia, Algeria, etc). I then have to cancel these fraudulent orders however I still have to pay the credit card processing fees as those are non-refundable. Therefore, Blocky is not doing it's job at blocking these countries. Perhaps the bots used are too fast for the Blocky app to trigger a block. I have contacted customer support and was told the development team would get back to me and they never did. So I will be cancelling.
Hi there,
Thank you for taking the time to share your feedback. We value every review, as it helps us continue improving Blocky for our users.
I’m sorry for the delay in communication. There was a misunderstanding on our side regarding your access request—we weren’t aware it had been accepted shortly after submission—and with the holiday weekend, our response was slower than it should have been.
Blocky was built to help stores strengthen their security and reduce fraud and scams, and we remain fully committed to that mission.
I’ve also reached out to you directly via email, as we’d love the opportunity to personally investigate and resolve the issue you reported.
–Shahar
No free version. Only free trial.
Useless for me it failed to stop bots using vpn on all of my 3 stores. Disappointing.
Useless for me it failed to stop bots using vpn on all of my 3 stores. Disappointing
overcharged me immediately to almost $200 within first week!!! need a refund immediately.
Uninstalled same day. Each feature I wanted required an upgrade - and additional cost.
Hi there,
Thank you so much for your review of our Blocky app - we genuinely appreciate all feedback.
Just to clarify, our app’s subscription plans are listed on the app’s listing page in the App Store. Blocky’s most popular feature, the Country Blocker, is included in the Basic plan.
I’ve also reached out to you privately via email to better understand which specific feature you were expecting in the Basic plan. We’re always happy to hear user suggestions and explore ways to improve.
Wishing you continued success with your store - and hope you have a wonderful rest of your day! :)
Best regards,
Shahar
