Bloom Profit Analytics , 3件のレビュー

総合評価
3.7
評価レベルごとの件数
  • 評価の67%は5つ星です
    2
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の33%は1つ星です
    1
2024年4月9日

Their live chat within the website has nobody responding even though I am the only one in the chat queue, followed up many times yet still no response during the weekday; the Zendesk live chat box auto-refreshes the chat after 20 minutes of inactivity (no reply from them) so whatever I have asked is gone, and I need to start a brand new thread chat which again did not get a response and the chat auto-refreshes, the cycle continues.

I decided to reach out to them via their support email instead, been 10 days and two follow up emails, still no response.

This is why I gave a 1 star.

Ervine Plus
アメリカ合衆国
アプリの使用期間：17日
Estore Automateが返信しました 2024年5月7日

Hello - We accept your review. We have identified the support issue and fixed it. We continue to offer 24-hour live chat and email support on weekdays. Thank you.

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