レビュー (97)

総合評価
5
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
2021年8月4日

Well, I confess I spent some days testing loyalty apps with tons of paying features and I did not find what I was looking for: a solid and reliable way to provide a referral reward to customers that actually write a real comment on their social, email What's up, solving one of the most common threat of other paid apps affected by click baiting or lot of spurious sign ups.
I was surprised when BLoop instantly and magically let me experience one of the best support team on Shopify App Store, when I asked to fix a personal configuration with my theme. I would recommend this app to every e-commerce. Hope they will issue soon a paying plan with new features and integrations. Fantastic Team.

TheSingingBees
イタリア
アプリの使用期間:10日
MIDA (by BSS Commerce)が返信しました 2021年8月5日

Thank you for your encouraging words.

Love to know how we can better your experience with referral program setup. Your review would be our biggest motivation to grow the community together.

BLoop Loyalty & Referrals Team.

2022年5月11日

Ich habe die App im kostenfreien Modus installiert um zu schauen wie es angenommen wird. Handhabung ist einfach und der Support durch Gigi und Tien Loc als Programmierer ist super schnell!

MyMeatBox
ドイツ
アプリの使用期間:9日
MIDA (by BSS Commerce)が返信しました 2022年6月6日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2022年2月17日

So far so good. This is my first referral app experience. It hasn't driven many sales yet but that's my own issue, and I appreciate that Bloop offers a fair price. GIGI in customer service was very helpful.

Peak State Coffee
アメリカ合衆国
アプリの使用期間:6日
MIDA (by BSS Commerce)が返信しました 2022年2月17日

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2021年10月18日

Muy buena app para recomendar amigos, funcional y la atención es muy buena, funciona a la perfección

kanaus
メキシコ
アプリの使用期間:5ヶ月
MIDA (by BSS Commerce)が返信しました 2021年10月18日

Gracias por tus valiosas palabras.

Sería genial si nos pudiera hacer saber sus necesidades para que podamos recomendarlo y considerar hacerlo en el futuro.

Ponemos su experiencia en nuestra máxima prioridad, por lo que haremos todo lo posible para que valga la pena una calificación de 5 estrellas.

Si necesita ayuda, no dude en contactarnos. BLoop Team está disponible las 24 horas del día, los 7 días de la semana para ayudarlo.

Saludos,
Equipo de soporte de BLoop.

2021年8月30日

I have not officially tested the app as my store is not live yet, but what I can say is that I have been provided with very efficient assitance from the technical support team for set up and customization. Im looking forward to using this app and being able to collect more leads through it!

MIRELL’S - Timepieces & Jewels
アメリカ合衆国
アプリの使用期間:5日
編集日:2024年6月26日

Now a year later... still happy and excellent customer support!

Update 5 months later:
The app continues to work well and the customer support is fantastic.

I installed the BLOOP app a week ago and so far am happy with how it works. I had a few questions as I set it up and Jolie Nguyen was very quick to respond and even follow up. The price is good and it's exactly what my customers have been asking for.

MadeOn Skin Care
アメリカ合衆国
アプリの使用期間:5ヶ月
MIDA (by BSS Commerce)が返信しました 2023年4月11日

Thank you so much for your 5 star rating and for your kind words about our customer support team. We are thrilled to hear that our app is meeting your needs and that you are happy with how it works. Thank you for your feedback - it means a lot to us!

2022年5月12日

I set up the BLoop app, turned the system on for less than one minute, and we seem to be getting "referrers" coming in fast and furious. However, I did not want that. Turned the app on and the off again. Still referrers coming in. I sent messages to the help desk, but since they are not in my time zone, I cannot wait to get their fix. I have to delete the app to ensure our customers are not having a bad experience.

Downeast Dayboat
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年10月5日

Great app! Easy to use, set up and amazing customer service. I previously had used a different customer referral app that was design limited and often had issues working properly for customers. This app looks great, embeds easily on your website and has a great dashboard to review its impact. I had a theme issue where it stopped showing up during set up, reached out to customer service and they jumped on to my site to fix the issue within 24 hours and now works great. Highly recommend!

Woash Wellness
カナダ
アプリの使用期間:4日
2021年8月27日

Very easy to set up. Both the referral page and pop-up work fine for us. But above all, their support is stunning. Fast reply, fast delivery and very polite. Would love to use another app from the provider. I recommend this app.

thegiftio
アメリカ合衆国
アプリの使用期間:3日
2021年11月12日

For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.

Candyor
フランス
アプリの使用期間:2ヶ月
MIDA (by BSS Commerce)が返信しました 2021年11月14日

Thanks for your valuable words.

1. About the management dashboard:
We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding.

2. About the referral program for customers only:
I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends.

In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only.

Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop Support Team.