Algemene beoordeling
5
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
6 februari 2024

From day 1 Jena has been extremely helpful, and very quick to respond to any questions or requests we have. Even if the app doesn't have a specific feature, they are quick to discuss options of what will be possible, and how long it will take to develop a fix for our issue, or the feature we are requesting. Extremely helpful, supportive, and friendly.

eto
Verenigd Koninkrijk
6 maanden gebruiken de app
BSS Commerce heeft geantwoord 3 mei 2024

Thank you for your 5 star review!

We are very pleased that you are satisfied with Jena's support. We always strive to respond quickly and helpfully to your questions and inquiries.

Thank you again for your feedback!

28 december 2023

My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.

The Dung
Australië
2 dagen gebruiken de app
21 november 2023

This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!

CannaIbiza
Spanje
Ongeveer 2 maanden gebruiken de app
BSS Commerce heeft geantwoord 22 november 2023

Thank you so much for your 5 star rating!

We are so glad to hear that you find the app well designed and easy to set up and customize. We especially appreciate your positive comments regarding our customer service - we are always here to help provide a friendly, quick, and effective experience.

Thank you again for your review!

13 augustus 2023

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

KBlessd Butters
Verenigde Staten
20 dagen gebruiken de app
BSS Commerce heeft geantwoord 18 augustus 2023

Thank you so much for your 5 star rating!

We are very pleased to hear that you are so impressed with our agent's exceptional customer service, response time, and follow-up skills. We appreciate your feedback and strive to continue providing an excellent user experience.

11 augustus 2023

Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.

La Cave Éclairée
Frankrijk
22 dagen gebruiken de app
BSS Commerce heeft geantwoord 18 augustus 2023

Thank you for your kind words!

We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application.

Thank you again.

28 oktober 2021

I love this app, it's easy to set up and does exactly what I need. My refer-a-friend page looks great! I also recommend their customer service, Paige answered all my questions and was super friendly. Thank you for your patience!

Maternelle
Nieuw-Zeeland
Meer dan 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 14 november 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

17 september 2021

Does what it promises and on top of that offers great support if you have questions or difficulties setting this up!

Mets Wijnen
Nederland
Meer dan 2 jaar gebruiken de app
Bewerkt 2 maart 2022

Very nice app. The support is really good and they are making some customisations for me, free of charge, which will make it fit my store even better. A big thank you Thank you to Stephanie and Amber for their hard work in organising this with me and the technician Tung for making the customisations possible. I would definitely recommend this app if you are looking for a referral app, it is very simple to use, does a good job and has a great free plan. Whereas others are quite expensive and complicated.
Does the job of referrals well, I'm hoping that with the changes I can start to se some real good results.

Plants by Woodlark Nurseries
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 3 maart 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

12 oktober 2022

I requested help to know how it works and there were many questions in my maind Jennie the support agent were really very coopareative and helpfull, she was available all times I needed assistance also she prepared a demo on how to use the program for the clients, so she saved the time of asking too many questions to md.. simply she made my life easier and hoping the program will help to increase the sale in my store. She is one of the most understanding, friendliest and fast-acting support that I encountered. I would like to thank the technical guy Nguyen The Huy. he has been checking quickly and thoroughly all my problems. this bloop app is fantastic; it is simple to use and does exactly what I require. my referral page looks fantastic and is easy to use! I also recommend their customer service, which was extremely pleasant. we were able to customize the design to the webshop's style thanks to the fantastic support. special thanks to the team; I'm thrilled to be working with the BSS commerce team, especially Jennie!

TheLiliesBoutique
Verenigde Arabische Emiraten
Bijna 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

1 maart 2022

Great app and it has all functions I need, Amber and Tung were very helpful and they addressed all technical questions I had. The customer service is very friendly

PORTRAIT MY PET
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 3 maart 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!