Recensies (96)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
Bewerkt 28 juni 2022

I've been looking for a simple refer a friend app that can offer percentage-based rewards for both customers, Bloop is perfect for what I need it for and is very easy to customise. I had a slight issue getting the widget to appear on a bespoke page, however, Jena from customer service and Pham Khanh Thien their Dev both helped me resolve this very quickly. They keep me updated at every step of the process and fixed and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service which can make all the difference between keeping an app and deleting it. I know that if I run into any future issues, Jena and Pham will be able to help me.

pawable
Verenigd Koninkrijk
10 maanden gebruiken de app
19 augustus 2022

excelent support! they are very fast! although they changed configuratios without advising me, they corrected everything very fast and working better now.

Kiro Bebidas
Brazilië
10 maanden gebruiken de app
27 september 2021

an amazing app that does exactly what you need it to do, easy to set up and personalize and customer support is A++

Tipsy Aunt Flo
Australië
9 maanden gebruiken de app
Bewerkt 29 november 2022

Update: They made updates to their app. Have to check longterm but its an awesome team. Before: Its impossible to exclude certain products. The statistics were a little off too. Its impossible to translate their widgets. Really lacking some functionality unfortunately.

NAIPO
Duitsland
9 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 12 december 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

19 april 2022

Very helpful!! And easy to contact through Whatsapp. I've had some technical problem with the integration between shopify and bloop but Gigi the supporter and Viet Tung the technician were quick and ready to help and solved my problems! perfect

AVEA
Verenigd Koninkrijk
8 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 21 april 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

5 augustus 2021

This is a 5 star for Storm! Amazing support and amazing girl!!Very prompt follow ups and one on one assistance!

Diesel Wears
India
8 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 5 augustus 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

18 januari 2023

It's a fantastic program that accomplishes precisely what we needed it to. We were looking for an app to help us solve a problem with referring our customer to their friends. We chose Bloop Refferal & Rewards because it provides for comprehensive customization, including the ability to submit your own design. This software was also quite simple to use, which was a huge plus. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels is very easy and they look professional. Support is also very helpful and they fixed all problems quickly. We had a minor glitch with the app at first, but Jennie P and their tech guy Nguyen Van Ninh, Nguyen Khac Hiep, Pham Khanh Thien were right on top of it and had it fixed. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. I'd strongly advise anyone wishing to use Referral Program to use this app. Highly recommend!

Vendome online | ונדום
Israël
8 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 3 februari 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

23 juli 2021

The app itself is amazing. But what really makes it wonderful is the support team! Thumbs up for helping me to solve issues on my store that I wasn’t able to solve on my own! Love everything and keep up the good work

MMassucci
Brazilië
8 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 26 juli 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

18 juli 2022

Excellent referral app, even the free version. I had some issues setting up the app in my particular theme but the support team helped me out right away and it works like a charm.

WallyGrow
Verenigde Staten
7 maanden gebruiken de app
13 februari 2023

Really good customer service from Jena Nguyen! really friendly and very helpful - i am new to the app so wasn't sure if it was working, she was able to give me direction on how to test it appropriately. look forward to seeing how this app perfoms!

Natural Farmworks
Canada
7 maanden gebruiken de app
MIDA (by BSS Commerce) heeft geantwoord 15 februari 2023

Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Jena and that you are excited to use the app. We really appreciate your feedback. Thank you!