BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Avaliações (144)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
28 de setembro de 2022

Great, easy-to-use and efficient app. And above all great and super reactive support and dev team. Thanks to Jena Nguyen and to the devs Nguyen Khac Hiep and Pham Khanh Thien who helped me with some display problems very quickly.

Neulo
França
About 1 month usando a aplicação
6 de março de 2023

I recently started using the BLOOP app to create a referral program for my business, and I have to say, I'm really impressed with the features and design of this app. The user interface is clean and easy to navigate, and I was able to set up my referral program in just a few minutes.

One of the things I really appreciate about BLOOP is the flexibility it offers. I was able to customize the program to fit my specific needs, with options to set different referral rewards and expiration dates. The app also offers detailed analytics, so I can track the success of my program and make adjustments as needed.

But what really sets BLOOP apart is their customer support. I had a question about the app's features, and Jena from their support team was incredibly helpful and responsive. She went above and beyond to ensure that I had everything I needed to make the most of the app.

Overall, I highly recommend BLOOP to anyone looking to set up a referral program for their business. The app is well-designed, easy to use, and backed by a fantastic support team.

Almacabio Negozio Online
Itália
20 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 9 de março de 2023

Thank you so much for your kind words and 5 star rating! We are truly happy to see that you have been able to set up your referral program quickly, customize the program to meet your specific needs, and make use of the detailed analytics to track the success of your program. We do appreciate the recognition you have given to our customer support team and hope this level of service will continue to be helpful. Thank you again for your kind words and for choosing BLOOP.

13 de agosto de 2023

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

KBlessd Butters
Estados Unidos
20 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 18 de agosto de 2023

Thank you so much for your 5 star rating!

We are very pleased to hear that you are so impressed with our agent's exceptional customer service, response time, and follow-up skills. We appreciate your feedback and strive to continue providing an excellent user experience.

Editado a 10 de fevereiro de 2022

Perfect for setting up Referral and Rewards. The free tier has sufficient features to get up and running. Another highlight is the excellent customer support and development team. We had reported a bug and the CS representative(Gigi) almost spent more than 5 hours on chat with me to reproduce and debug the issue. After which it was fixed immediately by the developer(Phung Viet Tung) and DA (Viet Hoang). I would highly recommend using this plugin.

Wellness Sherbet
Singapura
17 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 15 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

10 de março de 2022

I am using this app to help my business grow and reach a wider audience. I really struggled at the beginning because I am not great with IT but Gigi came to the rescue and helped calm me and my concerns, her patience was amazing, I was then given extra support from Viet Hoang, who was also fantastic, and within 30 mins, my refer a friend scheme was up and running. I would absolutely recommend this company to all my friends who are starting there own business.

Olive and Joyce
Reino Unido
17 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 13 de março de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

24 de novembro de 2022

An excellent app. We are looking forward to counting the new customers. The support work is exemplary!
Quick responses, quick solutions and still an eye for correctness. Thank you very much.

benunity
Alemanha
12 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

4 de agosto de 2021

Well, I confess I spent some days testing loyalty apps with tons of paying features and I did not find what I was looking for: a solid and reliable way to provide a referral reward to customers that actually write a real comment on their social, email What's up, solving one of the most common threat of other paid apps affected by click baiting or lot of spurious sign ups.
I was surprised when BLoop instantly and magically let me experience one of the best support team on Shopify App Store, when I asked to fix a personal configuration with my theme. I would recommend this app to every e-commerce. Hope they will issue soon a paying plan with new features and integrations. Fantastic Team.

TheSingingBees
Itália
10 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 5 de agosto de 2021

Thank you for your encouraging words.

Love to know how we can better your experience with referral program setup. Your review would be our biggest motivation to grow the community together.

BLoop Loyalty & Referrals Team.

11 de maio de 2022

Ich habe die App im kostenfreien Modus installiert um zu schauen wie es angenommen wird. Handhabung ist einfach und der Support durch Gigi und Tien Loc als Programmierer ist super schnell!

MyMeatBox
Alemanha
9 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 6 de junho de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

17 de fevereiro de 2022

So far so good. This is my first referral app experience. It hasn't driven many sales yet but that's my own issue, and I appreciate that Bloop offers a fair price. GIGI in customer service was very helpful.

Peak State Coffee
Estados Unidos
6 days usando a aplicação
Questão respondida por True Crafts (by BSS Commerce) 17 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

5 de outubro de 2021

Great app! Easy to use, set up and amazing customer service. I previously had used a different customer referral app that was design limited and often had issues working properly for customers. This app looks great, embeds easily on your website and has a great dashboard to review its impact. I had a theme issue where it stopped showing up during set up, reached out to customer service and they jumped on to my site to fix the issue within 24 hours and now works great. Highly recommend!

Woash Wellness
Canadá
4 days usando a aplicação