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I was billed for using the it on the trial period. How will I get the money back? I installed it on july 13 and uninstalled on 19th. But you charged for 1 month. The App is good for writing blogs.
Hello there! I am sincerely sorry for the billing mistake on your account. We have already issued a refund for the 1 month of service. Given that information, are you willing to take down this review?
Thank you in advance for your consideration!
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Hello! Although we are unsure of what exactly you are referring to, we sincerely apologize for any inconvenience. I can assure you that we did not do this intentionally! Would you please let us know what email address / support inbox you are referring to so we can make absolutely sure it doesn't happen again?
That being said, it looks like you only used Boardroom for 4 minutes before uninstalling the app, which I suspect means you didn't really use it at all. In light of this, are you willing to remove this review? We're a small business and a 1 star review is fairly detrimental to us. Thank you in advance!