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Thank you guys! Your app rocks. Now I can manage my Shopify and bidorbuy orders from one place and I can ship them quickly and easily AND automatically update my customers with their delivery status. Great app! Worth every cent.
Great product! Seamless integration and great functionality. A bit of a learning curve but simple enough once you have the hang of it
They continued to charge me for months after i uninstalled the app from shopify! Had constant issues with the app not syncing - more than twice a month! Every month at least 1-2 per month i had to email you! I used this fr over 4 years there were no extra terms when i signed up! Its obvious that it doesnt work if you need to cancel the subscription on a separate website! Shows it doesnt sync properly!
In accordance with section 4.8 of our terms and conditions, "Please note that uninstalling or deleting the App does not result in a cancellation of your subscription. Therefore, in the absence of you logging into your account and cancelling your subscription or written notification of cancellation to uAfrica in accordance with clauses 4.7.1 or 4.7.2 above, your subscription will remain active and you will continue to be liable for all charges in relation thereto."
We are happy to look into the syncing issues, as there could be a bug that our tech team can fix.
If there is one app that we've relied on since the early days of our business, it is uAfrica. It continues to be operationally essential. It works incredibly well, and the team at uAfrica is fantastic to work with. We highly recommend it!
No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.
This app is amazing and so quick and easy to set up.
I thought it would take me weeks to add all the items from my Shopify store to Bid or Buy and it only took about an hour.
The staff are amazing and extremely patient (a big thank you to Jenn)
Well done on this amazing app!
Toys and Parties
Having spent over 20 years in product distribution, uAfrica multi-channel and shipping solution is a refreshing change from the old way of doing things.
Simple to use, efficient and cost effective solution for online or conventional brick & mortar store shipping. Once you've used uAfrica, you'll wonder how you operated without it. There are a few minor issues which need to be addressed, such as having to hop between screens to see different information, when the information could easily be displayed on the same screen.
I have been putting off installing this app for a few months now. I just assumed that it would be a painful and tedious process, man was I wrong! This app has to rank as one of the easiest to instal and implement - and I am not an IT person. Well done Team uAfrica! My life (or at least the inventory and order management part of it) just got MUCH easier.
I have had great all round service from uAfrica for the last few years that I have been using them. Thank you to the support staff for always responding in a timeous manner.
Best App ever made. Such a time saver. Update:
Been using the App for a few years now and its been a life saver. literally saves a salary. I have only had brilliant service from them. Couriers can let you down which is understandable. I don't feel this is Uafricas fault and they do assist with getting it sorted out. Fees do work out cheaper than using a courier directly. even if it was more expensive, it would be fine just because of the time I save not having to get quotes and fill in waybills.