Bob Go smart shipping solution

I have been using uAfrica with Shopify for a couple months and the service has been great - an all in one service for all our shipping needs.

Since installing this app we have very quickly moved up to the highest membership level as the savings we have garnered in courier fees through its implication are MASSIVE! :-) We are saving thousands each month on courier costs by utilising the UAfrica shipping solution.

Plus booking shipments and processing waybills is done in just a few easy clicks, the app imports all your waybill and shipping info from Shopify, plus it compares the rates of multiple couriers and you simply choose the cheapest one! We used to spend hours each day capturing waybill info and this now only takes a few seconds...

ITS AMAZING!! :-)
Thanks to the team for creating such a cool app! :-)

I received such great support and service from Aubrey at uAfrica! Made this whole overwhelming experiencing so seemless. He was patient and calm and went through the steps slowly and made sure i understood. Happy to use Africa!!

Don't bother. Terrible service. Very 1st customer order not collected as scheduled. They phoned the a few days later, enquiring how the service was and when I mentioned what had happened they blamed the second party courier, but we had checked with them and they did not have a ticket on their system. They promised to resolve the issue. Yet still no call 6 days later. Unreliable.

uAfrica is a MUST for any e-commerce business in South Africa wishing to scale and streamline its logistical operations. It took us some time to make the change, ever since, our business increased over and over. The value this company brings to your business is priceless. We will never go back to the "old way" of doing logictics. Well done team uAfrica!!

If you are on a Basic Shopify plan, the integration between Shopify & Uafrica is amazing, it's easy and simple and saves you from purchasing the more expensive plan as it allows you to save time when booking a courier to collect parcels - your addtional cost though is printing waybills unless you have the stickers/trackers provided by someone like the The Courier Guy. They are also able to offer you better pricing for courier charges due to large volumes. That's your 2 stars.

The bad part is the courier companies they have chosen to align themselves with, where the service is pathetic and some do not take resonsibility in an event where your parcel goes missing, stolen or gets lost in order for you to see which companies provide LIMITED liability cover, you have to read their policies etc on their website. In other words, if ANYTHING goes wrong Uafrica takes no responsibility and neither do the courier companies who do not provide you with this limited liability cover.

Think twice about choosing the cheaper courier companies as they give you the most problems namely: Internet Express & Skynet.

Uafrica has a brilliant setup which makes shipping easy, but they fail us businesses by not stepping in when there are issues relating to courier companies and their service. I feel as the "middle man" they should act on it, and should have all courier companies align to a set Uafrica policy and procedures rather than the couriers own. This would allow all parties to have a fair chance when disputes arise regarding poor service, theft & loss.

Fantastic app,visit my store www.wishwatch.co.za