Recensioni (409)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
30 agosto 2021

Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.

Archer and Olive
Stati Uniti
10 mesi di utilizzo dell’app
BOLD ha risposto 30 agosto 2021

Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.

4 ottobre 2021

I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!

Pure Relief
Stati Uniti
10 mesi di utilizzo dell’app
BOLD ha risposto 13 ottobre 2021

Thank you for your review. We are so happy that Nir was there to help you!

15 ottobre 2021

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Nefertem
Stati Uniti
10 mesi di utilizzo dell’app
BOLD ha risposto 20 ottobre 2021

Thanks for the review. We are are so happy you love the app!

17 novembre 2021

Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!

Entry Envy
Stati Uniti
10 mesi di utilizzo dell’app
BOLD ha risposto 18 novembre 2021

Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.

28 giugno 2021

Bold Subscription app is not only wonderful and just what I need for my e-commerce site, but I am blown away by the level of support in customer service. Gaurav went above and beyond to meet my needs! Thank you!

Harvest of Joy Microgreens
Stati Uniti
10 mesi di utilizzo dell’app
BOLD ha risposto 28 giugno 2021

Thank you for the kind review. We are so happy that Gaurav was there to help and it's our pleasure. Thank you for choosing Bold!

25 gennaio 2023

We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.

pinupwow.mobi
Regno Unito
9 mesi di utilizzo dell’app
BOLD ha risposto 27 gennaio 2023

Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!

18 ottobre 2021

We've been with Bold Subscriptions through to this latest version 2.0. The first admittingly had some flaws, but we were able to work through them with their tech support and things ran pretty smoothly. This latest version has been great so far. The customer service has been excellent this time around ~ thanks, Kelsey ~ you ROCK! Bold is growing with us and we really appreciate the seamlessness of using Shopify and Bold together.

Natural Intentions Shop
Stati Uniti
9 mesi di utilizzo dell’app
BOLD ha risposto 20 ottobre 2021

Thank you for leaving us a review. We are so happy that Kelsey was there to help you with any issues you were having and that everything went smoothly! You Rock!

15 gennaio 2021

In my free trial still but getting set up and customizing my widget for my website was a breeze thanks to Gaurav's help! Quick and fast customer service, very appreciated.

Dermy Doc Box
Stati Uniti
9 mesi di utilizzo dell’app
BOLD ha risposto 20 gennaio 2021

Thank you for the great feedback. We are so thrilled to hear that Gaurav provided you with quick and effective support. Please check our Help Centre and don't hesitate to reach out to our live chat if you require more assistance!

15 dicembre 2020

Amazing support, helped me within 10 min. I was needing help with some things and their support staff was able to guide me through every step.

tryCrystals
Stati Uniti
8 mesi di utilizzo dell’app
BOLD ha risposto 22 dicembre 2020

Thank you so much for the feedback. Happy to hear that our support team was able to offer quick and helpful support.

Data modifica: 11 agosto 2021

I received great customer service from both Nirav C and Kelsey. They answered all questions and were very professional. I found them to be very knowledgeable. Weeks later, I needed additional assistance and I was fortunate enough to have Nirav come to my aid. He was amazing, walked me through the steps I needed to take to resolve my problem. He was patient, knowledgeable and clear in his instructions. Bold you are very lucky to have such an excellent team member who is a professional and committed to resolving an issue even when it is a difficult one. I am very thankful that he responded to my second request for assistance!

Peridot Pure
Stati Uniti
8 mesi di utilizzo dell’app
BOLD ha risposto 13 luglio 2021

We're so glad that Nir and Kelsey were both there to help and answer your questions. Thank you for your kind review and thanks for choosing Bold!