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I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok ...
Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you ...
Customer service was great! The app works fine but it does need some adjustments. They just integrated with Shopify payments so customization is limited at the moment. However, this counts for every other subscription app on Shopify too.
Thank you very much for the informative review!
Not quite as user friendly as it could be for non-discount subscriber products. (i.e. monthly subscription boxes, product of the month club, etc.)
Appreciate the review. Sorry that our app isn't yet user friendly enough with the referenced features, we'll use your feedback to continue to improve our app. Thanks for ...
Had a good chat with customer service (Laurel and Sid). Unfortunately unable to resolve shipping prices on subscriptions due to Shopify automatically defaulting to lowest shipping rates. Overall good system though. Cheers.
Thank you so much for your review. We are so happy that Laurel and Sid was able to provide you with the service you needed. We are constantly working on making our app better ...
Review Changed from (*****5) to a (****4)
Choosing a subscription platform is so MUCH EFFORT! Thankfully i reached out to Bold Support for options (I was on v1) and Chintak assured me that migration over to Bold v2 was the right move for us. I was so grateful, as we have been on Bold v1 paid version since 2019/20.
Thanks for keeping our subscriber base taken care of!
Bold on Shopify for the win!
Thanks so much for the great review and for continuing to use Bold Subscriptions! We are glad to hear that Chintak was able to help you during the migration and made things ...
The app is great, but is more difficult to customize and navigate that other apps I've tried. Brysen was great to work with in helping me with my issues, but he wasn't able to resolve all of my issues without getting another department involved. Still, we are pleased with this app so far!
Thank you for taking the time to write in with your feedback. We are so glad to hear you are happy with the app so far, and Bysen was able to get you to the help you need. ...
I really appreciate the customer support. I had some issues understanding how to set up my subscriptions, and Gagandeep helped me and was super-patient. I'd love to see more options for setting up the look of the plugin on my products page, and the ability to offer subscriptions only without offering a one-time purchase.
Hi there! Thank you for the great review. So thrilled to hear that Gagandeep provdided great support.
Also You are able to make a product subscription only via your Shopify ...
I am still in the process of setting up everything and so far it seems easy. Once I get everything up an running I will then determine the ease of this app.
Cody was a great help in arranging the install and answering questions. Still need the install team to fix some issues, but it's very simple interface to use as someone who doesn't want to get involved in coding/script etc. Not as much functionality as V1, but I like the integration with shopify checkout to make the process much smoother for the consumer, and hopefully for me too. Hopefully more ...
Thank you so much for your review! Your feedback is so important to us. As with every new release we are listening to feedback like yours to determine what features and ...