Recensioni (395)

Valutazione complessiva
4,3
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
Data modifica: 9 febbraio 2021

Looks like an awesome app, the support is amazing Gagandeep was really helpful and supportive and solved my issues really effectively. Gagandeep deserves a pay rise to be honest, what a nice dude. Bold great job on your customer service. I don't know how good the app is yet, as still waiting for the connection team to manually set up the App as the automatic process did not work on the Split theme. Gagandeep helped a lot though getting me in touch with that team... it does take 5-7 days for manual connect but hopefully this get's completed quicker and I can leave a review about the actual app and functionality. Gagandeep was great though 5* would recommend,

Chai Guys
Regno Unito
Quasi 3 anni di utilizzo dell’app
BOLD ha risposto 9 febbraio 2021

Thank you for your review. We are very happy that Gagandeep was helpful and that he was able to help you with your issues. We are always there when you need us! Thank you for choosing Bold.

27 novembre 2020

Usman has been very helpful, twice. The app is now set up; I'll have more feedback about the app within one month.

O-FIVE RARE TEA BAR
Canada
Quasi 3 anni di utilizzo dell’app
BOLD ha risposto 2 dicembre 2020

Thank you for your review. We are really glad that Usman was there to help you and very excited that Bold subscriptions is ready to go on your store! We are always there to help if you need us.

17 agosto 2021

Great customer service by Nir today! We had a bug in the app but he fixed it within minutes of opening up the live chat.

NOMO
Regno Unito
Quasi 3 anni di utilizzo dell’app
BOLD ha risposto 18 agosto 2021

Thanks for the review. Happy to hear that Nir was able to find a solution for you quickly.

20 giugno 2022

I have issues every once in a while, but the support is great and issues never go unresolved. If you are lucky enough to chat with Esha, you'll know you are in good hands!

Garden Nook Box
Stati Uniti
Oltre 2 anni di utilizzo dell’app
26 giugno 2023

Great customer support and quick responses. I highly recommend this service for anyone looking for seamless integration.

Terranamdo
Regno Unito
Oltre 2 anni di utilizzo dell’app
BOLD ha risposto 4 luglio 2023

Thank you for your glowing review. This is what we love to hear! Our specialists are always happy to help. Thanks for choosing Bold!

19 febbraio 2021

Great customer service provided in a timely manner (by their rep Evan) to resolve a complicated issue that I had. I appreciate the user-friendly design that the app provides as well. Definitely recommend!

Good Robot Brewing
Canada
Oltre 2 anni di utilizzo dell’app
BOLD ha risposto 22 febbraio 2021

Thank you for your review. We are so thrilled that Evan was able to resolved the issue you were having. Thank you for the recommendation and thank you for choosing Bold!

12 luglio 2021

The customer service with this product is fantastic. Gaurav is always quick to respond and has a solution on hand. If he does not know the answer he always tries to help. It makes it a pleasure to use the product.

Nokular
Regno Unito
Oltre 2 anni di utilizzo dell’app
BOLD ha risposto 12 luglio 2021

That is fantastic that Gaurav was there to help you! We appreciate the review and thank you for choosing Bold.

31 maggio 2023

I have been using the subscription for over a year and it has worked well. I have chatted with support and they are quick to answer questions and find solutions.

Essentially True
Stati Uniti
Oltre 2 anni di utilizzo dell’app
BOLD ha risposto 2 giugno 2023

Thank you for your kind review! We are just so glad to hear that Bold is working well for you. Our support team is always happy to help you whenever questions come up. Thanks for choosing Bold!

1 settembre 2023

so good super Daniel is perfect

Tran.scend
Stati Uniti
Oltre 2 anni di utilizzo dell’app
BOLD ha risposto 19 settembre 2023

Thank you for taking the time submit your review. We are so glad that Daniel was able to provide you the help you needed!

Data modifica: 5 aprile 2021

I've updated my review based on a response from Laurel. She clarified the problem was resolved, however subscription renewals will process throughout the day on the first of the month. I appreciate the customer service and help in making sure I'm taken care of.

Julie Did It Studios
Stati Uniti
Oltre 2 anni di utilizzo dell’app
BOLD ha risposto 5 aprile 2021

Thank you for the feedback, we truly are sorry for the experience you had with the app. Our team is looking into resolving this for you, indefinitely! We want to be sure that you are taken care of.