Recensioni (409)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 70% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
19 gennaio 2022

The subscriptions widget on product pages looks very nice and the system works well. The only issue I have is that customers cannot pick shipping method themselves, but that's apparently a Shopify limitation.. The Bold customer service is really helpful, especially Nikhil did a good job with a fast fix of an issue!

naturebaby.dk
Danimarca
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 21 gennaio 2022

Thank you for the kind review. We are just so happy that Nikhil was there to help. Thank you for choosing Bold!

4 marzo 2022

Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).

Biomeology
Stati Uniti
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 7 marzo 2022

Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps!
Thanks again for choosing Bold!

Data modifica: 15 febbraio 2024

Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.

Aprika Life
Stati Uniti
Circa un anno di utilizzo dell’app
BOLD ha risposto 12 febbraio 2024

Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!

19 febbraio 2021

Superb service and the subscription app is magic! I installed the app and had a few UX issues that needed to be resolved. I wasn't expecting it to be sorted over chat - thanks, Jericho! Well done bold, first-class service

BallBOX
Regno Unito
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 22 febbraio 2021

Thank you so much for your review. We are so happy that Jericho was there to sort out the issues you were having over chat, we are always happy to help! Thank you for choosing Bold!

11 gennaio 2022

Jericho was a great help. Got everything set up with our new theme. Bold works great! We've been using it for about 2 years now

Nearby Naturals
Stati Uniti
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 12 gennaio 2022

Thank you for taking the time to leave a review! We will be sure to pass along your kind words to Jericho. Thanks so much for choosing Bold, we wish you every success!

1 ottobre 2021

I used this app for my subscription based business and so far Its great. Customer service is very helpful and goes beyond what's expected. Thank you Kelsey, appreciate your help.

ENBYNYC
Stati Uniti
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 4 ottobre 2021

Thank you for the review. We are so happy that Kelsey and the team were there to provide you with the service you needed!

26 settembre 2021

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

Black Gold Elixir
Nuova Zelanda
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 28 settembre 2021

Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.

Data modifica: 7 ottobre 2021

I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold

Bowie's Bites
Stati Uniti
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 24 settembre 2021

Very happy to hear you gave us a try on Shopify's recommendation. Happy to hear that Gagandeep was helpful, kudos have been passed along. Thanks for choosing Bold.

27 settembre 2021

The app works as should.
Spoke with Nir staff helped me get the issue resolved quickly and put a lot of heart into getting the query resolved!

Archie & Izzy
Irlanda
Quasi 2 anni di utilizzo dell’app
BOLD ha risposto 28 settembre 2021

Thank you for your review. We are so happy that Nir was there to help you resolve any issues you were having. Thank you for choosing Bold!

Data modifica: 6 ottobre 2021

This is a simple app to make subscriptions on my website The help center is wonderful for quick reliable solutions and help, especially Gagandeep . Update - had another reason to contact the help desk and got a swift reply with all the answers I needed (so no back and forth) from the representative Kelsey.

CHC Direct
Stati Uniti
Oltre un anno di utilizzo dell’app
BOLD ha risposto 9 giugno 2021

Thank you for the review! Kudos have been passed along to Gagandeep.