レビュー (431)
絞り込む
-
評価順
Very pleased with the customer support - issues we experienced around creating customer accounts following guest checkouts and address sync problems were dealt with professionally and quickly by Dan from the Bold Commerce team. Now we can use the app as intended (within the limitations set by Shopify for subscription apps..)
Thanks so much for writing in with your feedback. We are sorry to hear about the difficulty you’ve experienced with your customer’s account management. Our team has reached out to you to provide some guidance with the issues you are facing. We would love to help! Please keep an eye out for communication from our team.
Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!
Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.
Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.
We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!
Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.
Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!
Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com
Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.
Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !
An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.
Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!
Great customer service support! Any issues they are happy to help us solve it with timely responses
It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!
The customer service is just AMAZING! Kelsey was great and helped answer all of my questions! They go above and beyond every time I need help!
Thank you for your kind review. We are so happy that Kelsey was there to provide you with the support you needed. We are always there when you need us, thank you for choosing Bold!
Priyanka was very helpful! I love the live chat option so I can get my issues resolved fast and efficiently.
Thank you so much for the review! We are happy to hear that are finding our Priyanka, and the rest of our live chat team to be helpful and quick.