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Update 7.28.23: Yet again I am blown away by customer service. Chintak fixed an issue for me that I honestly was expecting a "We can't do anything about that, you need to speak with shopify or the theme company". But no, Chintak was able to make a change that will make life for my customers much easier. Thank you!
I've never had anything but a fantastic experience with Bold Support. From the migration process from V1 to changing the text for me when I could not figure out coding. Their customer support is what makes me a very loyal customer. Special shout out to Cody for being my go-to migration guru. I can always count on Cody for a speedy and helpful reply to my emails. Also like to send another shout out to Chintak for help with my most recent question, great communication, solution and follow up!
Thank you for your glowing review! We are so just thrilled to hear that you’ve had such a great experience. We work hard to provide seamless migrations and will be sure to pass along your kind words to our team. We are always here to help out with anything you need! Thanks for choosing to grow with Bold!
Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!
Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!
Gaurav from customer support was super helpful. He helped me customize theme code so the colors matched my store theme and even showed me how I can change it myself if I want to in the future. 10/10 experience!
UPDATE: Jericho from customer support is also super nice and helpful! 10/10! These employees need a bonus or raise!
Thank you so much for the enthusiastic review. Guarav and Jericho really are best of the best! We are so thrilled to hear that they were able to help you with matching the branding on your site, and providing you with the tools to keep it up in the future, Wishing you all the best with your coffee subscriptions.
Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Kelsey. Thank you :)
Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!
Jericho was a great help from BOLD. He helped me customize the Subscription app to appear & function the client desired.
Thank you so much for the review! Jericho is an absolute rockstar. :)
On behalf of Bold, we hope you have a happy holiday season!
Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.
Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)
Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.
Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!
Great app & great support! I used the app to set up subscriptions for my products and had no issues. The support team, especially Gagandeep, is really great and fast. She could help me in no time and customize the app to my special needs! I'm really thankful for Gagandeep and her team, for publishing this great app!
I can only recommend Bold Subscriptions to everyone who needs a subscription solution for there shop!
Thank you so much for the kind review. We are so happy that we were able to help you with what you needed! Thank you for choosing Bold!
Needed some help installing and Simran was amazing - he went above and beyond to help me out. 5 stars for customer service!
Thank you so much for the review. We are very happy to hear that Simran provided great customer service. Wishing you all the best with your subscriptions.
Amazing app and great support. They helped me install the app 2x. as I changed my theme. They always replied to all my requests in a matter of hours. thank you!
Thank you for your kind review. We are thrilled you like the app and that our support team was able to help you. You are very welcome and if you ever need us we will be there to help.