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App working great so far, and the customer service has been top notch! They helped us install and fixed an issue we had in one day. Ability to customize the text and the look is a plus for us also.
So happy that you are enjoying the app! we are always happy to help, thank you for choosing Bold!
Really appreciate the customer service at Bold. Krupa is my problem solver and does that very well. The app itself has some significant gaps in user friendliness, but I'm giving it 5 stars because it's robust and has a can-do attitude. Hopefully the UX issues will be sorted along the way.
We are so happy to hear of your positive experience with Krupa! We'll be sure to pass along your kind words. Thanks for taking the time to write in. We also feel we have a can-do attitude! Stay tuned for more developments and improvements coming in Bold Subscriptions. We are working hard to bring you the best experience possible!
We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.
Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!
Best customer service!! The only thing they need to add to this app to make it perfect is the buffer days!!! Other than that very happy with it! Managing 3000 subs should be a breeze! :)
Thank you for your review! We are so happy that our support team was there when you needed. It truly makes us happy that you are happy with the app. We really appreciate your feedback!
Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.
Thank you kindly for your review. We are always happy help in anyway way we can!
Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.
We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!
Although have not yet used Bold because there was a failure in integration between shopify and bold, i have spoken to customer service and they were of tremendous help. very passionate team Update: Integration was 100% successful thanks to the Bold team; thanks!
10/10 recommend.
Thank you so much for the great review. We are so happy to hear that our team was able to set you up for success!
After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!
Thank you for your review. We are thrilled that Simran was there to help you get all set up, we are super excited for your subscription!!
I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.
Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!
The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!
We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!