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Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!
Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!
The app is still charging me even after I cancelled the subscription for at least 2 months. I guess they are living up to their name
Very sorry about the experience you had. We want to be sure that we take care of this for you we will look into what happened and get you your refund. Thank you for your feedback.
Gaurav from customer support was super helpful. He helped me customize theme code so the colors matched my store theme and even showed me how I can change it myself if I want to in the future. 10/10 experience!
UPDATE: Jericho from customer support is also super nice and helpful! 10/10! These employees need a bonus or raise!
Thank you so much for the enthusiastic review. Guarav and Jericho really are best of the best! We are so thrilled to hear that they were able to help you with matching the branding on your site, and providing you with the tools to keep it up in the future, Wishing you all the best with your coffee subscriptions.
Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Kelsey. Thank you :)
Thank you for your review. We are so happy that Kelsey was there to support you. Thanks for choosing Bold!
Jericho was a great help from BOLD. He helped me customize the Subscription app to appear & function the client desired.
Thank you so much for the review! Jericho is an absolute rockstar. :)
On behalf of Bold, we hope you have a happy holiday season!
I do not understand how to cancel my subscription to BOLD on my Shopify since I did not complete the set up and am being charged for the service.
Hey there! The subscription can be cancelled by removing the application from your store admin. If you are still having issues, please contact our Customer Success team and we would be happy to help!
I migrated from v1 to v2 thinking it would be better. It was horrible. It is worse than v1. Run away from this subscription app, it will only cause you headache as you scale your business.
Thank you very much for your honest feedback, I am sorry to hear that you have had a less than positive experience. Your feedback helps us determine areas for improvements and motivates us to do better.
Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.
Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)
Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.
Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!
Great app & great support! I used the app to set up subscriptions for my products and had no issues. The support team, especially Gagandeep, is really great and fast. She could help me in no time and customize the app to my special needs! I'm really thankful for Gagandeep and her team, for publishing this great app!
I can only recommend Bold Subscriptions to everyone who needs a subscription solution for there shop!
Thank you so much for the kind review. We are so happy that we were able to help you with what you needed! Thank you for choosing Bold!