BOLD Subscriptions

I use this app for my subscription bundle business. It's so nice to have the recurring payments. I also love that you can Live Chat anytime from the app with customer support without having to answer tons of questions answered by bots. Kelsey helped me create a discount for my subscriptions today and provided through answers to my questions with friendly customer support. So nice to have competent customer support from real people!

Big thanks to Jericho who helped me directly with styling adaptations rather than pointing me to an educational website about html! Bold loses my free local delivery settings when you add a subscription product to the cart and defaults to paid delivery (not what we want) but I am hopeful they will change this soon (please!).

Giving 4 stars because the app is NOT super intuitive (I'm a tech person too) and their training materials are outdated displaying materials for V1 while app is on V2, so I had so many questions and needed help from the Customer support team. Happy to say they are very quick to respond. Rifat was amazing! Answered all my questions and I was quickly then able to proceed with getting things set up the way i needed. Thanks Rifat.

I like what you do. The documentation is also good but it would be better if it was indexed properly and structured more precisely.

So far it's exactly what we needed here at the Doc of Detox. I'd give it 5 stars, but unfortunately it's missing a retroactive percentage discount. The good thing though, is that after getting great customer service from Kelsey, I felt comfortable that this is an issue that hopefully gets attention from the tech-people. I'm excited to grow WITH Bold!

There is no easy "pause service" ability from BOLD subscriptions.
However, Gagandeep was extremely helpful in helping me find a workaround with the current infrastructure of BOLD. I very much appreciate the kind of customer service he showed.

Fantastic app for selling our freshly roasted coffee by subscription. The v2 app's integration with Shopify Payments makes things so much easier for my business. This app will only get better as features (like prepaid subscriptions) get migrated over from the v1 app. Technical support from Nir has been faultless - I wish everyone could offer support as well as Nir has.

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.

Only 4 stars as it does not work with local delivery and pick up which causes some problems in our way to sell. I really hope this get´s fixed very soon!