レビュー (420)

総合評価
4.2
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の12%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の12%は1つ星です
編集日:2020年11月12日

Update: Oli reached out and was quite helpful and overall pretty responsive to everything I've said. Can't fault the customer service! The description above for the app still doesn't fully align with what it's capable of and the images likewise seem a bit misleading. It seems as though they really want you to get the app based on what it might be capable of in several months time rather than what it's capable of now. I guess that's reflected in the current price of £0, but it does still set expectations without matching them. It seems pretty limited, quite frankly. The description above states "Set custom delivery intervals using flexible logic, including length of time, specific dates, day of the week, set number of deliveries, and more — or let your customers select their own frequency." but there's no option for setting a day of the week (only date), nor specifying number of deliveries... I can't imagine what "...and more" refers to because the listed features don't even seem to actually be there. No option for prepaid subscriptions, which seems like a pretty crucial thing in the lead up to christmas.

manifestocoffee
イギリス
アプリの使用期間:6日
BOLDが返信しました 2020年11月12日

Thank you so much for your valuable feedback. At launch Bold Subscriptions is offering basic subscription intervals and more customized options will be coming soon. Our team is correcting the description to reflect current functionality. As with any new launch, we are very interested in learning which features and functions you would like to see in our app. One of our Product Experts has reached out about possibly testing some of our new features. Keep an eye on your inbox as we'd love to further the conversation!

2020年11月3日

Cody was a great help in arranging the install and answering questions. Still need the install team to fix some issues, but it's very simple interface to use as someone who doesn't want to get involved in coding/script etc. Not as much functionality as V1, but I like the integration with shopify checkout to make the process much smoother for the consumer, and hopefully for me too. Hopefully more functionality can be added over the coming weeks/months to take it to another level.

Peggy Orange
イギリス
アプリの使用期間:3日
BOLDが返信しました 2020年11月4日

Thank you so much for your review! Your feedback is so important to us. As with every new release we are listening to feedback like yours to determine what features and functionality you are looking for and how we can improve for the future. So thrilled to hear that you are enjoying the smooth integration with the shopify checkout.

2021年3月21日

We decided to try Bold Subscriptions because of the ease of installation and the nice documentation. Indeed, the setup was very quick and straightforward. Creating subscription groups was a true breeze. Unfortunately, their new version of Bold Subscriptions is only in english and is incompatible with translation apps (confirmed by Bold support). This makes the app unusable for a shop that is not in english. Perhaps I will reconsider when they do implement functionality for other languages! If you only need english, this is the app for you, it is very solid.

Café Céleste
カナダ
アプリの使用期間:5日
2021年5月22日

Maybe im dumb, but im looking for app that can create a automatic subscription ex. 10$ a month every month regardless of what product they buy? the subscription is not based on the product but more of a memebership that allows them to buy off the site, cant this app do it?

Mystra
デンマーク
アプリの使用期間:2日
2021年1月27日

After installing manually the app and spending a lot of time on it, they told me I have to pay to translate the app in French. Shame on you Bold Subscription.

La Boîte à Vins. Spécialiste du vin du Québec.
カナダ
アプリの使用期間:約22時間
BOLDが返信しました 2021年2月2日

Merci pour vos commentaires honnêtes - nous sommes désolés d'apprendre les problèmes que vous avez rencontrés et nous aimerions avoir une seconde chance de vous préparer au succès! Nous avons confirmé qu'un de nos experts vous a contacté via l'e-mail de votre billet, veuillez garder un œil sur nous et nous sommes prêts à vous aider.

2021年1月4日

Excellent customer service, would recommend. Very helpful team. They managed to work with me one on one to help me set up the app.

Gunush Store
イギリス
アプリの使用期間:約1時間
BOLDが返信しました 2021年1月12日

Thank you so much for your review! So happy to hear that our team was able to help you get set up and ready to go.

編集日:2020年11月16日

Great customer service but did not provide the exact subscription feature I was looking for and was unable to try it due to technical errors on their end!

Natural Chef
アメリカ合衆国
アプリの使用期間:約6時間
BOLDが返信しました 2020年11月19日

Thank you so much for the feedback. We are working rolling out new features and fixes, so if the app wasn't the right fit right now I really recommend coming back and testing it out in the future.

2021年1月21日

Priyanka was great and very helpful with implementing the app! She was quick and tested everything for me. Have not used the app yet.

Filter Wiz
アメリカ合衆国
アプリの使用期間:約1時間
2021年1月1日

Horrifying. Has none of the features as the old app, and yet they're upcharging an extra $10. I really hope they allow me to install the old version because this one simply isn't good!

DomShades
アメリカ合衆国
アプリの使用期間:29分
BOLDが返信しました 2021年1月7日

Thank you for your feedback. We sincerely apologized for any frustration this may have caused you. We are constantly working on our app to provide more features, merchants like you need.

2021年11月22日

I downloaded this app because I wanted to have a look at its functionalities and how it works. I did not intend to integrate in onto my store immediately. Unfortunately, the app adjusted my theme code which I cannot remove again without causing multiple website bugs plus this app immediately told paypal to qualify me for reoccuring payments. I never wanted to do these things! Since I tried this app my payment gateway has a major bug and automatic discounts do not work anymore when customers want to pay with paypal. The amount that is displayed on the cart is lower than the amount which customers are supposed to pay (the discounts is added to the amount that customers are supposed to pay again which is a major issue for me). I never had these issues until I wanted to have a look at this app. I do not recommend downloading this app and I will complain at shopify about this funny application that manipulates all kinds of things on your website for the bad.

MR HANDSOME
ドイツ
アプリの使用期間:23分
BOLDが返信しました 2021年12月20日

Thank you for your review. I am sorry to hear you experienced problems upon installing the app. We take all issues seriously and I see our Merchant Success team has reached out to you to help. Thank you for taking the time to leave your honest feedback!