レビュー (449)

総合評価
4.3
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の12%は1つ星です
2024年10月4日

The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!

Sufficiency of Scripture Ministries
アメリカ合衆国
アプリの使用期間:14日
2024年10月8日

AMAZING Customer Support - Daniel was phenomenal and patient

oh hey
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年9月6日

Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you

The Bean Shop
イギリス
アプリの使用期間:2年以上
BOLDが返信しました 2024年9月13日

Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!

2024年3月22日

I'm just getting started with the app, but I have to say that Irfan in customer service is AMAZING. I had a little trouble getting a few things to work and he took careof them all quickly and also sent me instructions so if I could do it myself if I needed to fix something in the future.

tooktake
アメリカ合衆国
アプリの使用期間:約1年
BOLDが返信しました 2024年5月8日

Irfan's a customer service wizard! Thrilled to hear he helped you tackle those initial hurdles. Now you're equipped to unlock the full potential of Bold and take your Subscriptions to the next level!

2024年12月13日

Daniel is the Bomb!

Button Farm Club
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2024年11月1日

It's helpful as you can resolve any issue with a live agent than AI immediately.

Living Truth
カナダ
アプリの使用期間:3ヶ月
2024年9月19日

I signed up for Bold to try their product. One of the features they advertised did not work as expected, so the next day I uninstalled their app and requested a refund. They REFUSED to provide a refund and told me I had to wait until the charge went through, paid for their app even though I'm not even using it, and then request a refund. This is crazy.

If you install the Bold app and it doesn't' work for you, be prepared to get ripped off or waste your time in a process designed to rip you off.

PupPod
アメリカ合衆国
アプリの使用期間:3日
2024年9月4日

This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2.
Excellent!

Alcoholics Anonymous
オーストラリア
アプリの使用期間:7日
BOLDが返信しました 2024年9月13日

Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a perfect way for it to be used!

2024年5月3日

Customer service is super helpful! I was struggling to help a customer and Krupa did everything they could to help me find the right solution! The tips I was given will be saved in the event I run into the same issues again.

Jack59
カナダ
アプリの使用期間:約3年
BOLDが返信しました 2024年5月8日

So glad Krupa could help! We strive for excellent service, and appreciate the 4 stars.

2024年6月13日

V2 has been great for us.

I needed a few things yesterday, and the service was fantastic. Fast, responsive. Able to do customizations.

Woman Evolve Book Club
アメリカ合衆国
アプリの使用期間:3年以上
BOLDが返信しました 2024年7月12日

So glad we were able to help! Thanks for 5 Stars!