レビュー (450)

総合評価
4.3
評価レベルごとの件数
  • 評価の71%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の12%は1つ星です
2024年7月10日

I had a quick issue with setting my default from subscription to one-time purchase and Krupa was able to help me quickly with a screenshot and quick video. I have had bold for 3 years and their customer service is really good.

Aromalief
アメリカ合衆国
アプリの使用期間:約2ヶ月
BOLDが返信しました 2024年7月12日

Glad we were able to help resolve the issue. Thanks for the kind words!

2024年6月12日

We have used Bold Subscriptions for over three years to bill our monthly recurring Shopify accounts. Have experienced virtually no issues and have had great support when required. Love the new app dashboard. Would highly recommend to any business needing a reliable customer billing platform.

SafeGuardian Senior Medical Alarm SOS Pendants & Smartwatches. #1 Fall Detection w/ Call & Text Alerts
アメリカ合衆国
アプリの使用期間:2ヶ月
BOLDが返信しました 2024年7月12日

Glad to hear it! Thanks for taking the time to leave a review.

2024年4月2日

We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)

Would definitely recommend.

Ginbutler
デンマーク
アプリの使用期間:約2ヶ月
BOLDが返信しました 2024年5月8日

Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!

2024年4月18日

Krupa did a great job trouble shooting. Quick turn around too!

Keto Brainz Nootropics
アメリカ合衆国
アプリの使用期間:約1年
BOLDが返信しました 2024年5月8日

We're happy to hear Krupa was able to help you out! Thanks for the review.

2024年7月2日

DO NOT USE THIS APP.

If you are migrating from Bold v1 to this app because V1 is no longer supported - your experience will be terrible.

Really basic features are missing - the support team gives you attitude and treats you like you are stupid when you ask questions.

NO Build-a-box migration.
NO fixed-term contract options
NO Convertible options for migration.
It is NOT an embedded app, so if you want to change anything, they refer you to the theme code and ask you to change it yourself.

Really simple features are missing, along with all the main features above.

NEW users - STAY AWAY.
MiGRATING users - I wish you good luck.

There is a reason it is the lowest-rated subsciption app on Shopify. BOLD used to be a great company with great apps, but they have dropped the ball on this one.

36th Parallel Specialty Coffee Roasters
オーストラリア
アプリの使用期間:3ヶ月
2025年3月3日

No one was helpful EXCEPT for Irfan. he was the ONLY person who helped me. The rest were worthless. Irfan accessed my problem, asked the right questions, and ensured that he fixed it. He did not put the issue off on other providers like Cody. Thank you Irfan!!!!

Sharpside Consulting
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年3月8日

I used to love Bold, I have been a customer since 2016. But both Apps and the Customer service has declined and is horrible! I had to uninstall all Bold apps to include this one.

Southern Elegance
アメリカ合衆国
アプリの使用期間:2年以上
BOLDが返信しました 2024年3月15日

We're truly sorry to hear about your disappointment, especially from a long-time customer like yourself. We genuinely value your loyalty and feedback. We're committed to providing excellent service and would love the opportunity to make this right. Unfortunately, since the app has been uninstalled, we're unable to assist directly at this time. Nonetheless, we're continuously striving to improve, and your feedback will certainly be taken into account as we work towards enhancing our products and services.

2024年6月24日

Bold Subscriptions is easy to use, and the customer service team is able to quickly help us resolve issues. We worked with Krupa a few times from their CS team and they're great :)

Endorfin Foods
アメリカ合衆国
アプリの使用期間:25日
BOLDが返信しました 2024年7月12日

Happy to hear Krupa was able to help and you're finding our app easy to use! Thanks for the kind review :)

2024年4月25日

Easy to talk to, fast to help. Happy with the service and with the revenue this app brings to my business!

Live Hermosa
イギリス
アプリの使用期間:8ヶ月
BOLDが返信しました 2024年5月8日

We are thrilled to hear you had a positive experience! Our team is always happy to help, and knowing the app is boosting your business makes our day. Thanks for the 5 star review!

2024年8月7日

Overly complicated. Don't support dev stores so you have to pay on a real store to play around, slow support and dont support new shopify accounts

Getfish Seafood
オーストラリア
アプリの使用期間:2ヶ月