レビュー (430)

総合評価
4.2
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の12%は4つ星です
  • 評価の4%は3つ星です
  • 評価の2%は2つ星です
  • 評価の12%は1つ星です
2024年1月27日

We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!

LuxIllume
アメリカ合衆国
アプリの使用期間:3ヶ月
BOLDが返信しました 2024年2月12日

We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to enjoy! We look forward to your continued success with Bold!

編集日:2024年1月15日

Super customer support, really enjoy the app for our subscribers. Still in the process of migrating legacy subscribers from our old platform, but so far the Bold app and the support we've experienced has been great.

Shout out to Krupa!

VAHNA
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年1月25日

Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.

inStride Running
カナダ
アプリの使用期間:3ヶ月
BOLDが返信しました 2024年2月12日

We are over the moon to read your review! Our team works hard to ensure the very best support for our merchants - this will truly make their day. Thank you for taking the time to write in. We excited to watch your growth with Bold!

2024年1月12日

This is a great subscription manager! I've found it to be very useful, reliable, and the help section is user friendly and I'm really happy I made this choice. I wish other platforms were as easy to use as BOLD!

The Microgreens Depot
アメリカ合衆国
アプリの使用期間:9ヶ月
BOLDが返信しました 2024年1月15日

Thanks so much for taking the time to write in with your wonderful review. We are thrilled to hear you are finding it so easy to use! We are so happy you made the choice to grow with Bold too!

2024年2月18日

Do not - DO NOT - get this app for subscription management. I used them for years and things used to be great, including the customer service. It is now a dumpster fire (customer service refused to help us with a minor integration issue and as a result our subscriptions were down for over 2 months...it was an actual nightmare to get it resolved. The craziest thing was we had had this issue before and they had fixed it no problem; the support team has narrowed their scope tremendously).

I repeatedly tried to book a call with them during those 2 months so that we could solve this issue faster; they refused. Email responses would take a week to hear back from them. Only once I threatened to leave Bold was the ability to book a call suddenly made available. Just skip the headache and get Recharge.

Little Creek Lamb & Beef
アメリカ合衆国
アプリの使用期間:3年以上
BOLDが返信しました 2024年2月21日

We are terribly sorry to hear you had a negative experience with Bold Subscriptions. We truly take this to heart and hope to turn this around for you. I can see that our team has been in touch with you over the last couple of days to get your issues resolved. We appreciate your ongoing patience while we help resolve your issues.

2024年4月18日

Krupa did a great job trouble shooting. Quick turn around too!

Keto Brainz Nootropics
アメリカ合衆国
アプリの使用期間:約1年
BOLDが返信しました 2024年5月8日

We're happy to hear Krupa was able to help you out! Thanks for the review.

2024年2月6日

Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.

de-liver-ance
イギリス
アプリの使用期間:2年弱
BOLDが返信しました 2024年2月12日

Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!

2024年4月2日

We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)

Would definitely recommend.

Ginbutler
デンマーク
アプリの使用期間:約2ヶ月
BOLDが返信しました 2024年5月8日

Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!

2024年1月22日

Bold Subscriptions has been exactly what our subscription box business needed! It works great and greta for our customers!

Trunky
アメリカ合衆国
アプリの使用期間:1年以上
BOLDが返信しました 2024年1月26日

We're so happy to hear that Bold Subscriptions works so well for your company! Thanks for taking the time to write in and thanks for choosing Bold!

2023年12月28日

We worked with Krupa from their Support Team and he was efficient and resolved our concern quickly. Highly recommend!

Tower Roasting Co
アメリカ合衆国
アプリの使用期間:3年以上
BOLDが返信しました 2024年1月2日

Thanks for the great review! We are glad to hear that Krupa was able to resolve your concerns in a quick turnaround. Thanks for choosing Bold!