Bold Subscriptions , 378件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の12%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2021年4月30日

Great apps, still have some bugs to fix but the support service is really great. Nirav and Laurel are quick for the answer and help me correct some of the small problems.

xactnutrition
カナダ
アプリの使用期間:2年以上
BOLDが返信しました 2021年5月4日

Thank you. We'll pass along the kind words to Nirav and Laurel. Please reach out to our team or check out our Help Centre any time you need assistance. We're always happy to help.

2021年7月22日

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

Bizi: Vitamin Honey
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2021年2月19日

I rated this great app 4 stars because a couple of features very important for my website (and included in the description pages of the new version) are still not available on the V2 version. This is unlucky for us, but I am confident the developers will update the app soon, as promised. On the other hand, I rate 5+++ stars the support I received: questions about features, design tweaks, help with spam, and many other issues. Everyone I spoke to or chatted with was extremely helpful and competent. Gaurav, Gangadeep, Priyanka, a shout-out -and thank you :)- to all of you!

The Organic Wine Store
アメリカ合衆国
アプリの使用期間:約2年
2022年1月19日

This app is pretty good. It has some bugs though like duplicate orders that are created randomly sometimes and its also kinda limited in features but overall does the job of subscriptions. I would have to say though there customer support is great Kelsey has helped me several times now and is always a pleasure to work with. If it wasn't for her I would have deleted this app.

GrubTerra
アメリカ合衆国
アプリの使用期間:約2年
BOLDが返信しました 2022年1月25日

Thank you for your honest review. I see our team is working hard to find the issue at hand. In the meantime, we are so happy to hear that Kelsey has given you the outstanding service you need. We will be sure to pass along your words!

2021年1月25日

The app is easy to install and the customer support team is incredible! Many thanks to Gagandeep, Taylor and Vignesh I had a pleasure to talk with so far. All my questions were resolved within minutes! There is one big flow - Bold Version 2 does not allow to set up buffer days and a cut-off date for a subscription. At the moment I need to manage this manually, which is ok as I am just starting and do not have a lot of subscribers. However, I really hope this function will be introduced ASAP as it is crucial for subscription model.

The Barrel Box
イギリス
アプリの使用期間:2年弱
BOLDが返信しました 2021年2月2日

Thank you very much for this helpful feedback! We will pass along the feature request for buffer days back to our team. Happy to hear that Gagandeep, Taylor, Vignesh and the team have been able to provide great support.

2021年3月8日

great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.

PH5B Cosmetics INC
アメリカ合衆国
アプリの使用期間:2年弱
BOLDが返信しました 2021年3月10日

Thank you for your review. We are happy that we were able to find alternate solution to get you going! Thank you for choosing Bold.

2021年6月9日

Customer service live chat was great. got everything I needed. The only downside is I had to wait for each question to be answered. Possibly serving multiple people at once. Other than that Gagandeep was pleasant and knowlegeble!

The Crafty DIYer
カナダ
アプリの使用期間:2年弱
BOLDが返信しました 2021年6月15日

Thank you for the review! Kudos will be passed along to Gagandeep.

2021年5月29日

I am brand new to Bold. I'm eager to get it up and running. I had some initial problems with set up but GUARAV stuck with it until it was resolved. Earlier, the onboarding team of Colin was very helpful too. He was with another person and I apologize I can not remember her name but I got the impression she may have been the supervisor) While I have not had a test run with sales yet, so far this has been a pleasant experience. I'll update as we being to make sales.

Nancy Thomas Gallery
アメリカ合衆国
アプリの使用期間:2年弱
2022年1月11日

The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.

eJuiceDB
アメリカ合衆国
アプリの使用期間:1年以上
BOLDが返信しました 2022年1月12日

Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking forward to watching your subscriptions grow. Thanks for choosing Bold!

2021年10月1日

Customer support has been awesome - Kelsey was very helpful. The app works well for what we're doing :)

Strange Love
カナダ
アプリの使用期間:1年以上