Bold Subscriptions , 378件のレビュー

総合評価
4.3
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の12%は4つ星です
  • 評価の5%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2020年11月4日

Giving 4 stars because the app is NOT super intuitive (I'm a tech person too) and their training materials are outdated displaying materials for V1 while app is on V2, so I had so many questions and needed help from the Customer support team. Happy to say they are very quick to respond. Rifat was amazing! Answered all my questions and I was quickly then able to proceed with getting things set up the way i needed. Thanks Rifat.

The Vyne Shop
アメリカ合衆国
アプリの使用期間:9ヶ月
BOLDが返信しました 2020年11月5日

Thank you for leaving a review! Your feedback is very important to us. Thank you so much for pointing out some outdated content. Our team is working on fixing that up right now. We would love to chat more with you to learn about how we can improve the app to be more intuitive and see how we could improve our Help Center going forward.

2022年4月1日

I like what you do. The documentation is also good but it would be better if it was indexed properly and structured more precisely.

Integration-Viome (NOT PROD)
アメリカ合衆国
アプリの使用期間:9ヶ月
BOLDが返信しました 2022年4月6日

Thanks for taking the time to write in with your feedback! We appreciate your suggestions and will be looking into ways to improve that. Have a great day, and thanks for choosing Bold!

2021年8月19日

So far it's exactly what we needed here at the Doc of Detox. I'd give it 5 stars, but unfortunately it's missing a retroactive percentage discount. The good thing though, is that after getting great customer service from Kelsey, I felt comfortable that this is an issue that hopefully gets attention from the tech-people. I'm excited to grow WITH Bold!

Doc of Detox
カナダ
アプリの使用期間:8ヶ月
2020年12月30日

There is no easy "pause service" ability from BOLD subscriptions.
However, Gagandeep was extremely helpful in helping me find a workaround with the current infrastructure of BOLD. I very much appreciate the kind of customer service he showed.

Optimal Paw
アメリカ合衆国
アプリの使用期間:8ヶ月
2021年9月1日

Fantastic app for selling our freshly roasted coffee by subscription. The v2 app's integration with Shopify Payments makes things so much easier for my business. This app will only get better as features (like prepaid subscriptions) get migrated over from the v1 app. Technical support from Nir has been faultless - I wish everyone could offer support as well as Nir has.

Quantum Coffee
ニュージーランド
アプリの使用期間:7ヶ月
2021年1月6日

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

The Dough Bar
アメリカ合衆国
アプリの使用期間:7ヶ月
BOLDが返信しました 2021年1月12日

Thank you so much for the valuable feedback! You can sign up to get notified of any feature releases or new information regarding subscriptions by visiting this link: https://boldcommerce.com/new-subscriptions.

2022年12月16日

We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.

lvkaffe.no
ノルウェー
アプリの使用期間:6ヶ月
BOLDが返信しました 2023年1月3日

Thank you for your review. We are glad to hear our support team was able to give you the help you needed!

2020年12月29日

Only 4 stars as it does not work with local delivery and pick up which causes some problems in our way to sell. I really hope this get´s fixed very soon!

MATHY GmbH
オーストリア
アプリの使用期間:6ヶ月
2022年10月7日

I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok if you have a simple subscription process which we have. There are a number of issues with the app itself though this will depend on the use case. I'll provide one example. If you have a Condition based product with variables and different price points for each variable under the same product type the subscription discount won't change with the variable. It's like the logic only loads with the product on page load but doesn't dynamically change when your product variables are selected. I'm an optimist and hope that these bugs can be ironed out in time before I build up the motivation to move everything over to Recharge Or Native. Frazer.

Decadent Decaf Coffee Company
イギリス
アプリの使用期間:4ヶ月
BOLDが返信しました 2022年10月17日

Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you for choosing Bold!

2021年1月26日

Customer service was great! The app works fine but it does need some adjustments. They just integrated with Shopify payments so customization is limited at the moment. However, this counts for every other subscription app on Shopify too.

Daily Baby Organics
オランダ
アプリの使用期間:3ヶ月
BOLDが返信しました 2021年2月2日

Thank you very much for the informative review!