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Bold subscriptions has been a nightmare since we installed it, in their first version (V1) they could never figure out why our taxes were being charged incorrectly after years of problems so we would have to manually fix this for each order.
Now with the new Bold subscription migration they did from V1 they have no idea what they're doing. First they told us groups could have 865 products and it ...
AMAZING Customer Support - Daniel was phenomenal and patient
Not useful and difficult to cancel. Can't effectively manage subscriptions. So their entire business model is based around customers forgetting about their app and leaving auto pay on.
I wanted to provide feedback regarding the recent migration of my subscription. Unfortunately, the experience has been less than satisfactory. Since the migration, the shipping method and store pickup options haven’t been functioning properly, and this has caused significant inconvenience.
I’ve always appreciated your service in the past, but this transition has been frustrating, and I cannot ...
I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!
Great app and excellent customer support! Thank you, Nicole!
Just went through the migration process from v1 to BOLD Shopify Checkout and it was a very smooth process that was significantly helped by the amazing customer service provided by Daniel and Chaysen.
We have used BOLD for YEARS and they have always been amazing and offer the best support. We have over 1,000 subscribers and they keep coming out with new features. On occasion we have a few gateway issues with payment processing, but they are always super quick to respond. Not only that our customs love how easy it is to sign up, change and edit their subscriptions. I HIGHLY recommend this app ...
LOVE to hear this!! Thank you so much, and just you wait... even MORE exciting features coming soon! We're on a mission to make Bold Subscriptions the Highest Converting, and ...
Chintak helped me when I didn't want to be helped. I wanted him to just do it all! But with some breath work, a bit of patience and his PATIENCE combined we had success in less time then I'd expected.
Chintak was awesome! Helped me figure out the issue very easily!