Bold Subscriptions , 282 avaliações
Brysen was really helpful, answered all my questions immediately - really pleased with the subscriptions so far.
Thanks for writing in with your review. We agree, Brysen is indeed a support superstar--we will be sure to pass along your kind words! We are so glad to hear you are pleased with the app. Thanks for choosing Bold!
Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.
Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!
We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.
Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!
We are happy with Bold. Tha app might need some more development to function right away but we got really god help from the support team. They answer quickly and helped us really well.
Thank you for your review. We are glad to hear our support team was able to give you the help you needed!
Chintak walked me through a problematic situation. She is professional and helpful. The Bold app however, would be better if it auto populated price changes so it would not be so manually inefficient.
Thanks so much for writing in. Your feedback is extremely valuable to our development team. It is true that changing the price of your products will only affect new subscribers and not existing subscribers as they are held to their subscription agreement price by default. However, we are happy to hear that Chintak was able to help you apply a solution that worked for you. Thanks for choosing Bold!
The javascript file for this app is way too massive, destroyed our search ranking just by installing. I didn't even get the app set up, and it's going to take our site months to recover from.
Thanks for taking the time to write in. Bold Subscriptions, as with most applications, does need to add some code to your theme in order to provide the subscription functionality. The code is optimized for fast load times and shouldn't impact your store negatively. If you're willing, our team would love to work with you to resolve any issue you're having.
Mohammed was extremely helpful in setting this up for me and it looks great and works well! I am really happy with it!
Reviews like yours make our day—thank you for taking the time to write in! We are always here to support you with anything you need. Thank you for choosing Bold!
Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of
Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have checked in with our support team and can confirm our team is actively working with you to find a solution that works for your store’s needs. We thank you so much for all of your patience.
I like the idea of Bold as a service though they have quite a number of improvements to be made. We have a few other websites that use different subscription services and Bold is the weakest. The support on Bold needs to be improved significantly. It's hard to know where you stand and moving away from email support to a hard-to-find ticket system hasn't improved this. Bold Subscription V2 is ok if you have a simple subscription process which we have. There are a number of issues with the app itself though this will depend on the use case. I'll provide one example. If you have a Condition based product with variables and different price points for each variable under the same product type the subscription discount won't change with the variable. It's like the logic only loads with the product on page load but doesn't dynamically change when your product variables are selected. I'm an optimist and hope that these bugs can be ironed out in time before I build up the motivation to move everything over to Recharge Or Native. Frazer.
Thank you for taking the time to leave your review. Feedback like yours is much appreciated as it allows us to review our procedures and look for ways to improve. Thank you for choosing Bold!
I migrated from v1 to v2 thinking it would be better. It was horrible. It is worse than v1. Run away from this subscription app, it will only cause you headache as you scale your business.
Thank you very much for your honest feedback, I am sorry to hear that you have had a less than positive experience. Your feedback helps us determine areas for improvements and motivates us to do better.