Avaliações (421)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
5 de agosto de 2021

Kelsey was amazingly helpful and swift and thorough with her support. Helped me massively! Bold is head and shoulders above their competition

Winners Only Health & Wellness Ltd
Reino Unido
About 2 years usando a aplicação
Questão respondida por BOLD 5 de agosto de 2021

Thanks for the kind words. Kudos have been passed forward to Kelsey. Appreciate you choosing Bold. We're always happy to help.

24 de outubro de 2023

Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!

Rhino Coffee
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BOLD 8 de novembro de 2023

We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!

12 de janeiro de 2021

Simran was very helpful with fixing some coding issues! He was patient with my needs and worked in a timely manner

Light The Candle Co
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BOLD 20 de janeiro de 2021

Thank you for your review. Very happy that Simran was helpful and was able to solve your coding issues. Everything looks great!

19 de janeiro de 2022

The subscriptions widget on product pages looks very nice and the system works well. The only issue I have is that customers cannot pick shipping method themselves, but that's apparently a Shopify limitation.. The Bold customer service is really helpful, especially Nikhil did a good job with a fast fix of an issue!

naturebaby.dk
Dinamarca
Almost 2 years usando a aplicação
Questão respondida por BOLD 21 de janeiro de 2022

Thank you for the kind review. We are just so happy that Nikhil was there to help. Thank you for choosing Bold!

4 de março de 2022

Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).

Biomeology
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BOLD 7 de março de 2022

Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps!
Thanks again for choosing Bold!

19 de fevereiro de 2021

Superb service and the subscription app is magic! I installed the app and had a few UX issues that needed to be resolved. I wasn't expecting it to be sorted over chat - thanks, Jericho! Well done bold, first-class service

BallBOX
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por BOLD 22 de fevereiro de 2021

Thank you so much for your review. We are so happy that Jericho was there to sort out the issues you were having over chat, we are always happy to help! Thank you for choosing Bold!

11 de janeiro de 2022

Jericho was a great help. Got everything set up with our new theme. Bold works great! We've been using it for about 2 years now

Nearby Naturals
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BOLD 12 de janeiro de 2022

Thank you for taking the time to leave a review! We will be sure to pass along your kind words to Jericho. Thanks so much for choosing Bold, we wish you every success!

1 de outubro de 2021

I used this app for my subscription based business and so far Its great. Customer service is very helpful and goes beyond what's expected. Thank you Kelsey, appreciate your help.

ENBYNYC
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BOLD 4 de outubro de 2021

Thank you for the review. We are so happy that Kelsey and the team were there to provide you with the service you needed!

26 de setembro de 2021

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

Black Gold Elixir
Nova Zelândia
Almost 2 years usando a aplicação
Questão respondida por BOLD 28 de setembro de 2021

Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.

Editado a 7 de outubro de 2021

I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold

Bowie's Bites
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por BOLD 24 de setembro de 2021

Very happy to hear you gave us a try on Shopify's recommendation. Happy to hear that Gagandeep was helpful, kudos have been passed along. Thanks for choosing Bold.