Avaliações (421)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
29 de janeiro de 2022

Great Cstomer Service ,Always happy to Help
Just Changed My Theme i had a few problems but once again this was sorted by the Team.
Thanks
Mark

Croydon Reptiles
Reino Unido
About 1 year usando a aplicação
Questão respondida por BOLD 4 de fevereiro de 2022

I am so glad we could help exactly when you needed it. That is what we are here for. Reviews like your make our day! Thank you for choosing Bold!

18 de dezembro de 2020

This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,

Alchemists Beauty
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 22 de dezembro de 2020

Thank you so much for your feedback. Really interesting to hear about your experiences starting with subscriptions, changing you mind, then headed back. Please don't hesitate to let us know if there is anything we can do to help ease the transition back to Bold.

11 de janeiro de 2021

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.

Cuela
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 12 de janeiro de 2021

Thank you for your review. We are so pleased that Gagandeep was there to help you with your installation! If you ever need us we will be there to help.

2 de maio de 2023

Great and easy to manage app! Had an issue earlier today with a button feature... their team resolved the problem by the end of the day. Top notch!

Morrocco Method International
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 4 de maio de 2023

Thank you for your wonderful review. We are always happy to help! Thanks for choosing Bold!

11 de abril de 2021

Customer service is King. I believe the email temples should mimic Shopify's, but support worked with me until I was totally satisfied and followed up with me repeatedly. Very impresses. As far as the app, it works, hands down. I love it.

Wix Wax Candle Company
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 13 de abril de 2021

We are so happy that our support team delivered great support :) Thank you for the review and thank you for choosing Bold.

1 de fevereiro de 2021

Such a great service and a great app. I need to translate in french and they show me how to customise.

Ma Boite Rouge
Canadá
About 1 year usando a aplicação
Questão respondida por BOLD 2 de fevereiro de 2021

Merci beaucoup pour la critique!

22 de março de 2021

We migrated to Bold and Shopify from a different point of sale and self-managed subscriptions. In fact, we were the first migration to Bold V2, I believe. The Bold migration/development teams went above and beyond for us as we launched our Shopify storefront around an existing base of subscribers. There were definitely some functionality hiccups along the way, between Bold and Shopify, but some of that is to be expected with a brand new product. Overall, Bold has been incredibly communicative, helpful and eager to get their hands dirty with us. We'd recommend Bold, especially now that the migration process to V2 has been tested and flushed out, and we appreciate Bold's willingness to lead the way with Shopify on developing subscription management hosted in Shopify checkout, accounts, etc.

Rayne Clinical Nutrition
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 22 de março de 2021

Thank you for your review. We are so excited that your migration has been completed and we thank you for all your patience during the migration process. We're so happy that our migration team was there to help along with the process. Thank you for the recommendation and for choosing Bold!

Editado a 23 de novembro de 2020

Simran was absolutely AMAZING!! Came right in and, within 15-mintues, had my whole problem solved in an almost effortless (on my end) way! I couldn't be happier. Simran is a STAR!!!! Thank youuuuuu a million :)

LaLa Horse LTD
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 23 de novembro de 2020

Thank you for your review. We are so happy that Simran was able to help you out and so quickly! Our team will be there to help you when ever you need us.

12 de janeiro de 2022

So far very helpful. The chat team was very helpful and quickly responded. It is currently meeting all our needs for a subscription app.

We Drink Tequila
Estados Unidos
About 1 year usando a aplicação
Questão respondida por BOLD 12 de janeiro de 2022

Thank you for your kind words! We are glad to hear our product is meeting your needs and you found our live chat helpful. Reviews like your let us know we are on the right track! Thanks for choosing Bold!

9 de agosto de 2022

The live chat option with the Bold team is amazing. I needed help with changing something on our website for some time, and thanks to Kelsey my problem is no more. She was efficient, polite and able to direct me so well. So thank you Kelsey!

Kickback Coffee
Reino Unido
About 1 year usando a aplicação
Questão respondida por BOLD 24 de agosto de 2022

Thank you for your kind review! We are so happy to hear that you were able to get the support you needed with Kelsey. Thank you for choosing Bold!