Avaliações (422)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 5% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
10 de abril de 2023

Really helpful support. When my Shopify theme was updated, there was a missed step. I needed help updating my code and subscription verbiage, and figured I could reach out to Bold for help, and Chintak was super responsive and did so right away. Thanks!

Bonito Coffee Roaster
Estados Unidos
6 months usando a aplicação
Questão respondida por BOLD 14 de abril de 2023

Thank you for your lovely review. We are so happy to hear that Chintak was able to help you out, that's exactly what we are here for! Thanks for choosing Bold!

12 de fevereiro de 2021

Great customer service. The person I spoke to, Sid, was incredibly helpful in customizing the widget to meet my needs. Really appreciate it.

ROAM Homegrown
Estados Unidos
6 months usando a aplicação
Questão respondida por BOLD 12 de fevereiro de 2021

Thank you for your review. We are thrilled that Sid was able to help you, thank you for choosing Bold!

22 de setembro de 2021

As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.

Marigold Coffee
Estados Unidos
6 months usando a aplicação
Questão respondida por BOLD 24 de setembro de 2021

Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.

2 de fevereiro de 2021

Great support that replies quickly. Product seems to be well built and serves its purpose. Customizable and reliable.

Hide™
Estados Unidos
6 months usando a aplicação
Questão respondida por BOLD 2 de fevereiro de 2021

Thank you for your review! We are so pleased that we were able to assist you quickly. Thank you for choosing Bold!

7 de julho de 2022

App is great! I'm leaving a review because customer service is the best here. They take care of you even if you are cancelling (not utilizing the features right now but will in the future). Also, Bold is the only solid app I have found for recurring subscriptions. It's complicated to create recurring orders and they handle everything for you and make it simple.

Peak Performance Nutraceutics
Estados Unidos
6 months usando a aplicação
13 de maio de 2021

I worked with Simran who answered all my questions and resolved all my issues. A really great experience!

PawPlex Labs
Estados Unidos
5 months usando a aplicação
Questão respondida por BOLD 14 de maio de 2021

Appreciate the review. We'll make sure to pass the positive feedback along to Simran. Thanks again for choosing Bold.

1 de abril de 2021

A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very proactive to suggest further improvements and made changes on my behalf. It was very seamless process and he was incredibly helpful!! Now, I highly recommend this app as I know I will get hands on support immediately when there is an issue.

The Truly
Canadá
5 months usando a aplicação
Questão respondida por BOLD 5 de abril de 2021

Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly for your recommendation!

17 de março de 2021

Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.

OneZeroZero
Reino Unido
5 months usando a aplicação
Questão respondida por BOLD 19 de março de 2021

Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!

8 de novembro de 2021

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

BW Blacksmith
Estados Unidos
5 months usando a aplicação
Questão respondida por BOLD 9 de novembro de 2021

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

6 de agosto de 2021

Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción

Saving The Amazon
Espanha
5 months usando a aplicação
Questão respondida por BOLD 10 de agosto de 2021

Thank you for the review! Appreciate the praise for our Help Centre.