Avaliações (423)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
3 de fevereiro de 2021

Customer service is very responsive and helpful! I've used this app in another store in the past and I'm looking forward to using it again in my new store. Thanks for your help, Evan!

FLAME Natural Decon
Estados Unidos
16 days usando a aplicação
Questão respondida por BOLD 4 de fevereiro de 2021

Thank you for your review. We are thrilled that Evan was able to help you. Very excited for you to use our app on your new store. Thank you for choosing Bold!

27 de março de 2021

I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service

Perfetto Peterbald
Canadá
14 days usando a aplicação
Questão respondida por BOLD 29 de março de 2021

Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!

24 de maio de 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

WAKI GO® Freeze Dried Products
México
14 days usando a aplicação
Editado a 2 de setembro de 2021

Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!

SMG Exchange
Estados Unidos
13 days usando a aplicação
Questão respondida por BOLD 26 de agosto de 2021

Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.

19 de maio de 2021

The support team has been wonderful. Each one I've contacted has been a pleasure to work with. This morning Nir helped me with a couple of items and he was great. He immediately understood the problem and resolved both items very quickly. Thank you!!!

FreshRoti
Estados Unidos
13 days usando a aplicação
Questão respondida por BOLD 19 de maio de 2021

Appreciate the kind words. We'll pass them along to Nir as well. Thanks again for choosing Bold.

3 de dezembro de 2020

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Keto Wines
Austrália
10 days usando a aplicação
Questão respondida por BOLD 8 de dezembro de 2020

Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!

11 de setembro de 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
Hong Kong, RAE da China
9 days usando a aplicação
Questão respondida por BOLD 14 de setembro de 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!

27 de agosto de 2021

Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.

Whitestone Cheese Co.
Nova Zelândia
9 days usando a aplicação
Questão respondida por BOLD 30 de agosto de 2021

Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.

15 de outubro de 2021

I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)

The Soap Company of Nova Scotia Ltd.
Canadá
7 days usando a aplicação
Questão respondida por BOLD 20 de outubro de 2021

Thank you leaving us a review. We are so pleased that Nir was there to help you along and in a short time resolve your issue. We are so grateful that you chose Bold!

21 de setembro de 2021

Kelsey from the customer service chat was so helpful and answered my questions, sending me onto next steps for a solution. Thank you Kelsey!

My Senior
Canadá
7 days usando a aplicação
Questão respondida por BOLD 22 de setembro de 2021

Appreciate the kind words. Praise has been passed along to Kelsey. Thanks for choosing Bold.