Avaliações (424)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 70% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
21 de setembro de 2021

Kelsey from the customer service chat was so helpful and answered my questions, sending me onto next steps for a solution. Thank you Kelsey!

My Senior
Canadá
7 days usando a aplicação
Questão respondida por BOLD 22 de setembro de 2021

Appreciate the kind words. Praise has been passed along to Kelsey. Thanks for choosing Bold.

5 de abril de 2021

This review is on set up and installation only. I installed the app and added the code to my theme. But since my coding skills are not expert level, customer service at BOLD took over and installed all the code correctly. I looked through it all today and it is perfect. We are launching our subscription service as a new feature later this week so are excited.

Mission Driven
Estados Unidos
6 days usando a aplicação
Questão respondida por BOLD 6 de abril de 2021

Thank you for the review. We are thrilled that our team was able to install the code for you and that everything went perfectly. We are so excited for you to use the app!

4 de dezembro de 2020

Simran did a great job for us! Thanks again!
Simran a fait un travail exceptionel ! Merci encore !!!

Wilder & Davis
Canadá
4 days usando a aplicação
Questão respondida por BOLD 8 de dezembro de 2020

Thank you for your review! We are so happy that Simran was there to assist you, everything looks fantastic. Don't forget, if you need us we are there to help!

8 de março de 2021

Customer Service is insane. Immediately responsive and incredibly helpful! I couldn't figure out how to customize some of the widget components and Gustav helped build EXACTLY what i needed.

Innovative Gx Laboratories
Estados Unidos
2 days usando a aplicação
Questão respondida por BOLD 8 de março de 2021

Thank you for your review. We are so thrilled that Gustav was there to help you and that he helped you with exactly what you needed! Thank you for choosing Bold!

15 de novembro de 2020

Hi, guys just wanted to know if the subscriptions ( for a customer of my website) recur automatically? and also how is the cancellation process once a person is subscribed to my website? Thanks

Himmaleh
Reino Unido
1 day usando a aplicação
Questão respondida por BOLD 16 de novembro de 2020

Hi there, Subscriptions do recur automatically! Also you can read more about the cancellation flow for your subscribers here: https://support.boldcommerce.com/hc/en-us/articles/360050716832-Cancellation-Dunning-Management

Editado a 12 de janeiro de 2021

Support is awesome. Simran helped us with install questions and getting the display looking good on the spot. Couldn't ask for a better experience. Highly recommend the subscription app as well as the customer support. Well done team.

Go Good NZ
Nova Zelândia
1 day usando a aplicação
Questão respondida por BOLD 20 de janeiro de 2021

Thank you so much for your review. We are super happy that Simran was there to help you with your installation questions. If you ever need any more assistance we are always happy to help. It looks great!

9 de fevereiro de 2021

The team at BOLD has been tremediously helpful. We have installed the BOLD Subscription V2 solution and the team supported troubleshooting initial setup. Jericho & Gagandeep were attentive and knoweldgeable about the solution design. Collaboratively we resolved the intitial install challenge. Great Customer Service!

Floral Design By Heidi
Estados Unidos
1 day usando a aplicação
Questão respondida por BOLD 9 de fevereiro de 2021

Thank you so much for your review. We are so happy that Jericho and Gagandeep was there to help you! We will always be there when you need us, thank you for choosing Bold!

19 de janeiro de 2022

Great customer service from Colton, Nikhil, Rifat, and Chaysen. Installation process is straightforward, and it looks great on the store.

Battle Bars
Estados Unidos
About 23 hours usando a aplicação
Questão respondida por BOLD 21 de janeiro de 2022

We are so glad to hear you received great customer support! That is what we strive for at Bold. Thank you for your kind words, we will be sure to pass those along to the team! Thanks for choosing Bold!

16 de janeiro de 2021

Appreciate the customer support provided on a Friday evening to get this app installed correctly having previously installed Bold Memberships!

LikeItOnTop
Reino Unido
About 21 hours usando a aplicação
Questão respondida por BOLD 20 de janeiro de 2021

Thank you so much for the review! Wishing you all the best with getting started with Bold Subscriptions. Please check out our Help Centre for great resources regarding set up of Bold Subscriptions V2.

Editado a 19 de agosto de 2021

Still learning the app but your support (i.e., Gaurav) was awesome. I'd hire that tech support for my own customers!

LASRapp
Estados Unidos
About 15 hours usando a aplicação
Questão respondida por BOLD 19 de agosto de 2021

Thank you for your kind review. We are so happy that Gaurav was there to help, we'll be sure to pass along the kind message. Thank you for choosing Bold!