Avaliações (450)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 71% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 12% das classificações são de 1 estrelas
9 de março de 2024

would like to see a pickup feature for customers to choose from or switch out between delivery and pickup.

mealsbychefswole
Estados Unidos
10 meses usando a aplicação
Questão respondida por BOLD 14 de março de 2024

Thank you for your review and suggestion! We'll be sure to keep this in mind for future development!

8 de março de 2024

I just installed the app and I'm sure this app will work fine BUT I have products that I DO NOT want to be shown to customers from within their login portal in the "add product to subscription" section. Unfortunately there is NO WAY to hide products here which is asinine because of course the app allows you to restrict what products are available for subscription to begin with but then they just show everything by default in the customer portal regardless of what I want made available? The support team called this a known bug but I would not call it that since the app as been out for several years now, it's way beyond bug status, this is just Bold being lazy. I was on Bold subscriptions 1.0 and finally ported over to this version only to find that it is far less customizable in many ways, this being the one I can't seem to work around.

DrOliviaNaturals.com
Estados Unidos
1 dia usando a aplicação
Questão respondida por BOLD 15 de março de 2024

Thank you for your feedback. We understand the frustration of not being able to hide certain products within the customer portal, and we're actively working on improving this feature for a better experience. Your feedback is valuable to us, and we appreciate your patience as we strive to improve. Our team has reached out to see how we can assist you in the meantime.

23 de maio de 2024

Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience

Pattes Vertes
Canadá
8 meses usando a aplicação
Questão respondida por BOLD 27 de maio de 2024

Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.

5 de junho de 2024

Krupa is great!

V Vitamins
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por BOLD 12 de julho de 2024

Thanks for the review!

26 de janeiro de 2021

App works great although would be great to see some more advanced featured being rolled out (custom start date) Support is excellent - Gaurav was awesome in fixing my issue and they really went the extra mile to make sure everything was all good

Aker Skincare
Reino Unido
Quase 4 anos usando a aplicação
Questão respondida por BOLD 2 de fevereiro de 2021

Thank you so much for the valuable feedback! We will pass the feature. request for custom start dates back to our team. We are so thrilled to hear that the app is working well, and that Guarav was able to provide great support.

Editado a 13 de outubro de 2021

Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC

William Gunn Wines
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por BOLD 13 de outubro de 2021

Thank you for your review. So glad that Kelsey was there to help you get subscriptions set up. Thank you for choosing Bold!

1 de dezembro de 2020

So far this app has been great for our store. I needed some help up front to get it installed on our third-party theme, but once installed it's been working just like it said it would. It can take some work to style like you need it, but overall it does the trick!

Rowe Casa Organics
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por BOLD 2 de dezembro de 2020

Thank you for your review. We are really happy to hear that our app is working for you and that we were able to help with the install. It is looking great!

22 de setembro de 2021

As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.

Marigold Coffee
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por BOLD 24 de setembro de 2021

Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.

Editado a 22 de junho de 2021

I've been using Bold Subscriptions for the past two months and I have experience using both V1 and V2. The platform is great but I'm not quite sure how I feel about V2 just yet. It is currently stripped of a lot of the customization features that are offered in V1 so I've been reaching out to Support a lot for CSS/styling purposes. That being said, I've never met a more responsive support team to handle any request — they are so solution-oriented, patient, and kind. I appreciate the help and want to give a special shoutout to Vighnesh, Rifat, Cody, Daniel, and Simran. I am hopeful that V2 is continuously being optimized and will continue to use Bold V2! Updated: June 2021. Pleased with the updates that have been made. Thanks for your help Kelsey!

Sniper Sharp
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por BOLD 12 de novembro de 2020

Thank you so much for your review. We are really appreciative to hear your perspective as someone who has used both V1 and V2. We are always looking for ways we can improve our app, and so we will definitely take your feedback into account. We are so happy to hear we are offering great support, and look forward to continue working with you!

1 de setembro de 2023

so good super Daniel is perfect

Tran.scend
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por BOLD 19 de setembro de 2023

Thank you for taking the time submit your review. We are so glad that Daniel was able to provide you the help you needed!