评论 (450)

整体评分
4.3
每个评分等级的数量
  • 71% 的评分是 5 星
  • 11% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 12% 的评分是 1 星
2024年7月2日

DO NOT USE THIS APP.

If you are migrating from Bold v1 to this app because V1 is no longer supported - your experience will be terrible.

Really basic features are missing - the support team gives you attitude and treats you like you are stupid when you ask questions.

NO Build-a-box migration.
NO fixed-term contract options
NO Convertible options for migration.
It is NOT an embedded app, so if you ...

36th Parallel Specialty Coffee Roasters
澳大利亚
3个月 人在使用应用
2024年3月8日

I used to love Bold, I have been a customer since 2016. But both Apps and the Customer service has declined and is horrible! I had to uninstall all Bold apps to include this one.

Southern Elegance
美国
2年多 人在使用应用
BOLD已回复 2024年3月15日

We're truly sorry to hear about your disappointment, especially from a long-time customer like yourself. We genuinely value your loyalty and feedback. We're committed to ...

2024年8月7日

Overly complicated. Don't support dev stores so you have to pay on a real store to play around, slow support and dont support new shopify accounts

Getfish Seafood
澳大利亚
2个月 人在使用应用
2024年3月8日

I just installed the app and I'm sure this app will work fine BUT I have products that I DO NOT want to be shown to customers from within their login portal in the "add product to subscription" section. Unfortunately there is NO WAY to hide products here which is asinine because of course the app allows you to restrict what products are available for subscription to begin with but then they just ...

DrOliviaNaturals.com
美国
1天 人在使用应用
BOLD已回复 2024年3月15日

Thank you for your feedback. We understand the frustration of not being able to hide certain products within the customer portal, and we're actively working on improving this ...

2021年1月29日

This app is incredibly frustrating with all it's glitches. We have multiple tickets open for close to a month now and the slow response time in rectifying these issues is very unprofessional. It's very disheartening having OUR customers upset at us for YOUR issues, glitches, lack of features and big oversights. PLEASE listen to your customers (me) and fix your app!

FarmacyNow
美国
3年多 人在使用应用
BOLD已回复 2021年2月2日

Thank you for the honest feedback. We apologize for any additional stress for you and your customers. Our team has reached out to speak over the phone regarding the status of ...

2024年2月18日

Do not - DO NOT - get this app for subscription management. I used them for years and things used to be great, including the customer service. It is now a dumpster fire (customer service refused to help us with a minor integration issue and as a result our subscriptions were down for over 2 months...it was an actual nightmare to get it resolved. The craziest thing was we had had this issue before ...

Little Creek Lamb & Beef
美国
3年多 人在使用应用
BOLD已回复 2024年2月21日

We are terribly sorry to hear you had a negative experience with Bold Subscriptions. We truly take this to heart and hope to turn this around for you. I can see that our team ...

2022年2月24日

They dont seem to be actively working on this app, it has limitations in that customers cant add products to their subsciption. And if I do it manually I cannot add it at the subsciption discount price. They do not seem to care about improving this app. I would look elsewhere if I were you.I've been using it for 8 months and nothing has improved.

The Black Stuff
爱尔兰
接近3年 人在使用应用
BOLD已回复 2022年2月25日

Thank you for your review. Feedback like yours is very important to our team and helps us align our priorities with our merchant's needs. I can assure you we are actively ...

2023年12月13日

Overpriced and lacking many useful features many other subscription apps have. Migration to other app took way longer than it should have so now I've had to pay for another month I didn't use. Worst subscription app ever. Don't waste your time.

The Tasty Vege Co.
新西兰
接近3年 人在使用应用
BOLD已回复 2023年12月18日

Thank you for writing in to tell us more about your experience. Reviews like yours are extremely important to us! We are saddened to hear that Bold Subscriptions was not ...

2021年4月14日

This is the worst "update" I have ever seen on a app. They had a great working program and they went and ruined it by making a program update that doesn't do anything- DO NOT USE THIS APP !!!

The Jewish Box
美国
2年多 人在使用应用
BOLD已回复 2021年4月19日

Thank you for taking the time to provide us with this feedback. Apologies that we weren't able to create a solution that fits Menucha. Our developers are constantly working ...

2021年5月19日

I am having a horrible experience with V2... After 6 months of using it, I still cannot believe how poor this product is. I have had issues with every single part of it : customers unable to change their shipping addresses, their variants, their payement information... Nothing really works consistently with it and my customer AND myself have completely lost trust that we can rely on it. Some ...

UNIK Printshop
加拿大
2年多 人在使用应用
BOLD已回复 2021年5月19日

Apologies for the experience you had. I understand the frustration this must have caused. Our development team is constantly working to improve our apps. The feedback you've ...