评论 (450)

整体评分
4.3
每个评分等级的数量
  • 71% 的评分是 5 星
  • 11% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 12% 的评分是 1 星
2021年1月12日

After signing up for a trial and then forgetting about it, I decided to try to get it sorted out today. Simran was extremely helpful. I chatted to him on the Bold Support chat facility and he's helped me get all set up. Very excited!

Abi’s Bath Bombs
英国
2个月 人在使用应用
BOLD已回复 2021年1月20日

Thank you for your review. We are thrilled that Simran was there to help you get all set up, we are super excited for your subscription!!

2021年1月29日

I had issues manually installing the theme code and the automatic would not work. I not only received some help installing but it was a quick response.

Pets Supply Depot
美国
2个月 人在使用应用
BOLD已回复 2021年2月2日

Thank you for the review. We are very happy to hear that our team was able to support you with quickly installing the app. Wishing you all the best with your subscriptions!

2021年10月5日

App does exactly what we need, a few tweaks needed here and there but support have been very helpful

Smashed Grapes
英国
2年多 人在使用应用
2021年5月19日

I am having a horrible experience with V2... After 6 months of using it, I still cannot believe how poor this product is. I have had issues with every single part of it : customers unable to change their shipping addresses, their variants, their payement information... Nothing really works consistently with it and my customer AND myself have completely lost trust that we can rely on it. Some simple tickets have been open for over 5 months.... ridiculous. Every time I contact the support team, they answer quickly and are all kind and full of Sorries and apologies but it only makes me feel like im stuck in an abusive relationship... no improvements, no adjustments and no real action to change the situation are being done! All this to say that I am migrating away right now... I would NOT advice to go with this V2 version, not now anyways... only troubles in the horizon. I am super disappointed. On a positive note, they happily reimbursed me twice for the service (I imagine that they are well aware that their product is really bad right now...)

UNIK Printshop
加拿大
2年多 人在使用应用
BOLD已回复 2021年5月19日

Apologies for the experience you had. I understand the frustration this must have caused. Our development team is constantly working to improve our apps. The feedback you've provided will go towards bettering Subscriptions V2 going forward.

2023年11月3日

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Elderberry Queen
美国
大约2个月 人在使用应用
BOLD已回复 2023年11月8日

We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!

2021年4月30日

Great apps, still have some bugs to fix but the support service is really great. Nirav and Laurel are quick for the answer and help me correct some of the small problems.

xactnutrition
加拿大
2年多 人在使用应用
BOLD已回复 2021年5月4日

Thank you. We'll pass along the kind words to Nirav and Laurel. Please reach out to our team or check out our Help Centre any time you need assistance. We're always happy to help.

2020年11月19日

Setup for the app is very easy and had no trouble at all implementing. I have a few questions on for specific things and was helped by Cody almost instantly and provided me an answer right away! Highly recommend.

Alpeka
美国
大约2个月 人在使用应用
BOLD已回复 2020年11月20日

Thank you for your review. We are so happy that you had no trouble with set up and implementation and glad that Cody was able to answer your questions instantly. We are very excited to see the success of your Subscription!

2021年7月22日

Great chat support. They helped me navigate my first subscription set up and made it very easy for me to understand!

Bizi: Vitamin Honey
美国
2年多 人在使用应用
2023年6月20日

After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!

Carrboro Coffee Roasters
美国
大约2个月 人在使用应用
BOLD已回复 2023年6月21日

Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!

编辑时间:2023年7月5日

The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.

weaverscoffee.com
美国
大约2个月 人在使用应用
BOLD已回复 2023年6月12日

We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!