评论 (449)

整体评分
4.3
每个评分等级的数量
  • 71% 的评分是 5 星
  • 11% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 12% 的评分是 1 星
2021年1月14日

Simran was great helping us with everything we needed. They made the whole installation process very simple & helped with any issues. Navjot was also great when first installing the app

Good Liverpool
英国
大约1个月 人在使用应用
BOLD已回复 2021年1月20日

Thank you so much the review! Very happy to hear that Simran and Navjot were able to help you out with any issues of questions. Please feel free to checkout our Help Center and Live Chat if you have any further questions.

2021年3月8日

great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.

PH5B Cosmetics INC
美国
接近2年 人在使用应用
BOLD已回复 2021年3月10日

Thank you for your review. We are happy that we were able to find alternate solution to get you going! Thank you for choosing Bold.

2021年6月9日

Customer service live chat was great. got everything I needed. The only downside is I had to wait for each question to be answered. Possibly serving multiple people at once. Other than that Gagandeep was pleasant and knowlegeble!

The Crafty DIYer
加拿大
接近2年 人在使用应用
BOLD已回复 2021年6月15日

Thank you for the review! Kudos will be passed along to Gagandeep.

2023年9月18日

The application doesn't have all of the bells and whistles that I would like. I would like to be able to isolate and export more of my business date via CSV and I'm unable to do so. What I will say is that the customer service is "bar none" every interaction is friendly, the representatives are knowledgeable, and more importantly patient. Great service is hard to come by these days but, not with this web based organization. I spoke with Irfan today and the experience was most delightful to say the least. Thank you!

SoulFULL Eats
美国
接近2年 人在使用应用
BOLD已回复 2023年9月27日

Thanks so much for your review and valuable feedback. Feedback such as this is extremely valuable to us and we'll be sure to take this into consideration. We are also thrilled to read your glowing words about our support. Thanks so much for writing in and thanks for choosing Bold!

2021年5月29日

I am brand new to Bold. I'm eager to get it up and running. I had some initial problems with set up but GUARAV stuck with it until it was resolved. Earlier, the onboarding team of Colin was very helpful too. He was with another person and I apologize I can not remember her name but I got the impression she may have been the supervisor) While I have not had a test run with sales yet, so far this has been a pleasant experience. I'll update as we being to make sales.

Nancy Thomas Gallery
美国
接近2年 人在使用应用
2021年1月20日

Gaurav was amazing at tech support. So helpful with all types of questions. The platform is great and the support is better! This will definitely help our company succeed!

BabaCoffee
美国
大约1个月 人在使用应用
BOLD已回复 2021年2月2日

Thank you so much for the review! We are more than thrilled to hear that our team has helped set you up for success. Wishing you all the best with your coffee subscriptions!

2023年11月22日

Krupa was a big help! Thanks so much!

My Runway Eyes
美国
大约1个月 人在使用应用
BOLD已回复 2023年11月30日

Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!

编辑时间:2023年5月31日

Perfect customer service !! Jade Buhler was amazing to help me set up the subscription the way I wanted. Love the app so far, it integrates really well on my webesite.

KIAGO Nutrition
加拿大
大约1个月 人在使用应用
BOLD已回复 2023年6月2日

Feedback like yours make our day! We are so happy to hear that you are enjoying Bold Subscriptions. We will be sure to pass along your kind words to Jade. Thanks for writing in!

2022年1月11日

The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.

eJuiceDB
美国
1年多 人在使用应用
BOLD已回复 2022年1月12日

Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking forward to watching your subscriptions grow. Thanks for choosing Bold!

2021年10月1日

Customer support has been awesome - Kelsey was very helpful. The app works well for what we're doing :)

Strange Love
加拿大
1年多 人在使用应用