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Very helpful. Went ahead and found my issue in the cart and added some custome JS script to make the cart work effectively for us. Thanks again!
Thank you for your review. We are so thrilled that we were able to help you find the issue and resolve it, we are always there to help you!
It has been easy to install and use.
Works reliably for our basic use cases, many thanks
The V2 app does seem to have some issues, and as far as I can tell, fewer features than V1. But it does do what it says, and provides a solid tool for subscription sales. I'm hoping that V2 continues to get better and more feature-rich, especially around analytics. More importantly to me as an ecommerce manager, the support is great. They are always kind, helpful, and quick to help out with any problems I have encountered, which is important when you are running a business and need issues resolved quickly. Specifically, I'll name check Kelsey in customer support for helping me with a particularly problematic issue. Very kind, very helpful, even to someone with a complex problem on a Saturday afternoon. I'm not sure yet how I would rate the app on just it's performance, but because of these support interactions, it gets a 5. EDIT/UPDATE: I am coming back to this some time later, just to say that support continues to be amazing. Kelsey, again, helped me understand how we can further customize our Bold implementation. If she hasn't had a raise lately, give her one.
Appreciate the review. We're constantly working on building out features for the app. Feedback helps steer our course, as well as gets our team excited for new releases. Kudos have been passed along to Kelsey. Thanks for choosing Bold.
We love this app. It's been easy to use and drives repeat business.
Great tech support by Priyanka&team for setting up the app instantly.
The V2 has quite a few interesting features. Waiting for the migration plan from V1 to V2.
Overpriced and lacking many useful features many other subscription apps have. Migration to other app took way longer than it should have so now I've had to pay for another month I didn't use. Worst subscription app ever. Don't waste your time.
Thank you for writing in to tell us more about your experience. Reviews like yours are extremely important to us! We are saddened to hear that Bold Subscriptions was not right for you at this time. Our team has reached out in the hopes of learning more. We are working hard to release many new features in the near future!
So far I am very impressed with the plugin and the support that is offered is great at helping along the way with any functionality bugs.
Both Nirav and Guri have been very helpful and quick to react to my support tickets and getting the issues dealt with quickly.
Thanks for the review. Kudos have been passed to Nirav, and Guri.
Bold's support has been excellent. We recently worked with Krupa, who was knowledgeable, responsive, and helpful in getting our issue resolved quickly.
Thank you for your kind words about our support team. That truly makes our day! We are so glad to hear that Krupa was able to help you so efficiently. We are always happy to help!
They dont seem to be actively working on this app, it has limitations in that customers cant add products to their subsciption. And if I do it manually I cannot add it at the subsciption discount price. They do not seem to care about improving this app. I would look elsewhere if I were you.I've been using it for 8 months and nothing has improved.
Thank you for your review. Feedback like yours is very important to our team and helps us align our priorities with our merchant's needs. I can assure you we are actively working to add new features in the near future. I hope we can improve your experience going forward. Thanks again for taking the time to write in!