评论 (448)

整体评分
4.3
每个评分等级的数量
  • 71% 的评分是 5 星
  • 11% 的评分是 4 星
  • 4% 的评分是 3 星
  • 2% 的评分是 2 星
  • 12% 的评分是 1 星
2025年1月13日

Seamless with Shopify. BOLD continues to have excellent service people too

Coffeecology
加拿大
3个月 人在使用应用
BOLD已回复 2025年1月20日

We appreciate your kind words. Thank you for taking the time to leave a review.

2024年10月18日

Good customer service however wish they had a phone number. Too much back and forth with emails and things can be resolved quicker if you can speak with an agent on the phone.
But the service we received via email was helpful just time consuming.

Age Quencher USA
加拿大
大约1个月 人在使用应用
2024年5月3日

Customer service is super helpful! I was struggling to help a customer and Krupa did everything they could to help me find the right solution! The tips I was given will be saved in the event I run into the same issues again.

Jack59
加拿大
大约3年 人在使用应用
BOLD已回复 2024年5月8日

So glad Krupa could help! We strive for excellent service, and appreciate the 4 stars.

2024年3月9日

would like to see a pickup feature for customers to choose from or switch out between delivery and pickup.

mealsbychefswole
美国
10个月 人在使用应用
BOLD已回复 2024年3月14日

Thank you for your review and suggestion! We'll be sure to keep this in mind for future development!

2021年1月21日

Priyanka was great and very helpful with implementing the app! She was quick and tested everything for me. Have not used the app yet.

Filter Wiz
美国
接近4年 人在使用应用
2024年1月22日

Upside: Very easy to use and navigate.

Downside: US app so support is only available after UK hours. Would be much better if support was available during GMT.

Himmense
英国
大约3年 人在使用应用
2024年1月15日

It's mostly good but the customer can't always adapt their subscription pattern that easily. From the business side, it is straightforward and we can change things when customers ask and also add varying subscription dates/skip.

Organico Realfoods
英国
大约3年 人在使用应用
BOLD已回复 2024年1月23日

Thanks for your review! We appreciate you taking the time to write in with your feedback. Our team continues to work to improve Bold Subscriptions everyday, so feedback such as yours is extremely useful to us. Thanks again for choosing Bold!

2021年3月10日

Great tech support by Priyanka&team for setting up the app instantly.
The V2 has quite a few interesting features. Waiting for the migration plan from V1 to V2.

Svenfish Test Store
美国
大约3年 人在使用应用
2021年5月26日

The app is well designed, but very limited in what it can do without paying for custom coding. However, customer service is AMAZING! I've worked with a few agents, but Gagandeep was the best. She helped me resolve an issue that took a bit of back and forth with the team, but she hung in there with me until my issue with subscription frequency display was resolved. I'm happy with the app so far in it's basic form, but would love to see an out-of-the-box capability of building your own box with customers without a ton of extra coding work.

Embrew
美国
接近3年 人在使用应用
BOLD已回复 2021年5月31日

Appreciate the kind words, they will be passed along to Gagandeep. Your feedback is heard, and will go towards adding functionality and features to our Subscriptions V2 App going forward. Thanks for choosing Bold.

2021年10月5日

App does exactly what we need, a few tweaks needed here and there but support have been very helpful

Smashed Grapes
英国
2年多 人在使用应用