Recensioni (1.752)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 maggio 2024

Voor ons een prima spaarprogramma en de installatie was met ondersteuning van Sophie (via ingebouwde chatfunctie) snel uitgevoerd. Omdat we een vergelijkbaar systeem in onze fysieke winkel gebruiken willen we dit ook online aanbieden en hiermee een prima online alternatief kunnen bouwen!

PROEF DE DAG®
Paesi Bassi
Oltre un anno di utilizzo dell’app
18 febbraio 2024

Excellent customer service !!! Thank you Anna for the quick and professional support you extended.

BLOSSOMS
Oman
Circa un anno di utilizzo dell’app
BON Loyalty ha risposto 20 febbraio 2024

Hello BLOSSOMS,

We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

Mia
BON Team

6 dicembre 2023

Really nice features. I had some problems with activating it but Anna resolved my issue within a minute. Would recommend to anybody using their services!

Zlatkov
Regno Unito
Circa 2 mesi di utilizzo dell’app
BON Loyalty ha risposto 12 dicembre 2023

Hello Zlatkov

Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

All the best,
Mia
BON Team

Data modifica: 9 gennaio 2024

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
Stati Uniti
8 mesi di utilizzo dell’app
BON Loyalty ha risposto 9 gennaio 2024

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

2 aprile 2024

So far I can't say much about this app, I've only tried to set it up properly.

When I had some questions, the customer support was very helpful. I chatted with Chelsea, she was very attentive, polite and was able to answer my questions in the best possible way.

My first impression is very positive!

Urban Pieces
Austria
7 giorni di utilizzo dell’app
BON Loyalty ha risposto 8 aprile 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18 marzo 2024

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

MOOPS
Italia
Circa 2 mesi di utilizzo dell’app
BON Loyalty ha risposto 8 aprile 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18 febbraio 2024

Not only does this app allow our business to reward customers for both referrals and purchases- BON’s customer service is outstanding. I wanted a custom button made for my site and BON created it happily and free of charge!

Green Goddess To Go
Stati Uniti
13 giorni di utilizzo dell’app
BON Loyalty ha risposto 20 febbraio 2024

Hello,

Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

13 marzo 2024

I'm happy to leave a review for the app! I've been thoroughly impressed with both the app itself and the customer service team behind it. The app is incredibly user-friendly and has made my experience seamless and enjoyable.

ANAYAS BEAUTY BAR
Stati Uniti
3 mesi di utilizzo dell’app
BON Loyalty ha risposto 8 aprile 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

13 maggio 2024

The set up was super easy for my store, I was actually surprised by the ease. I had to get in contact with customer service about their brandmark and Anna helped me. She was very friendly and helped settle my issue in little to no time. I hoping this app goes well with my store!

Eternally Rooted
Stati Uniti
Circa 3 ore di utilizzo dell’app
25 marzo 2024

Amazing customer service! I have been trying to set this up for hours and Anna and Maxxie have been patiently answered each and every question i had! I am looking forward to using this app! Amazing customer service! 5 stars

Blooms of Hawaii
Stati Uniti
12 giorni di utilizzo dell’app
BON Loyalty ha risposto 8 aprile 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!