レビュー (1,753)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年1月28日

so far so good, I really like the app it's perfect for giving back to my amazing customers. When you need help with set-up they're on it and super helpful. their customer service is fantastic! I appreciate that!

Kinley Jean Jewelry
カナダ
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年1月29日

Dear Kinley Jean Jewelry,

No words can express how happy we are reading this wonderful feedback of yours❤️ We take pride in our customer support service, and knowing that my colleagues can be able to assist you promptly makes me feel really joyful! Thank you so so much!

Whenever you need, we are always more than ready to assist you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

2022年4月11日

Super easy to set up and Tracy has been very helpful. Only wish it was available on Shopify POS, but for now I will be able to adjust the points manually, if checking out in person.

Treasurebox Toys
アメリカ合衆国
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年4月12日

Greetings Treasurebox Toys

Thank you for your 5-star review 🌟 Tracy is very happy to see customers being satisfied with her effort. POS is in the progress and will be released soon! Stay tuned!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

2022年4月14日

Cette application est facile à utiliser, vraiment user-friendly autant pour le client que pour l'équipe de travail qui la gère. On a un excellent service et des réponses toujours très rapides. Emile est une perle et parle aussi bien l'anglais que le français, ce qui m'a beaucoup étonnée car le service est habituellement en anglais seulement. J'ai hate de voir les nouvelles features apparaître au fil du temps !

Les Confections Lili
カナダ
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年4月15日

Bonne journée Les Confiseries Lili

Permettez-moi, au nom de tous les membres de notre sympathique équipe, de vous remercier pour les mots si gentils et chaleureux qui nous sont adressés, en particulier à Emile🥰. Nous apprécions vraiment de pouvoir accompagner un client aussi gentil et adorable que vous! Votre précieux soutien nous a motivés à continuer à développer l'application et à fournir de meilleurs services à nos précieux clients.

Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com.

Acclamations,
Mia
L'équipe BON.

2022年11月14日

BON loyalty app is very compact and well thought out. I also had a very pleasurable experience with my customer support Cara as my problems were solved fast and without any need for me to input something. Everything was completed for me! Excellent customer support.

The Football Crew
エストニア
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年11月14日

Dear The Football Crew,

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

2023年4月12日

This app is unique, and has changed my website! So many customers love the rewards system, and use it often. I would also like to say that the customer support is very helpful, they spent hours helping me with question after question, and they helped perfect it the way I wanted and needed it to be. Thanks!

OneManDyal
アメリカ合衆国
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2023年4月12日

Greetings OneManDyal team,

We are so glad that our support team has been able to support you promptly and share useful info with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍

May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team 🌸

2022年3月21日

Hassle-free, easy to set up, very helpful support team.
Emile helped in setting up and was very supportive.

The Celestial Apparel
インド
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年3月21日

Dear The Celestial Apparel,

Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. I'd like to send you one more big thanks directly from Emile ❤️

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.

All the best,
Mia
BON Team.

2022年8月21日

Was looking for an app to reward loyal customers. This app has exactly what our store was looking for with the potential to offer more, it also looks great on the site. On the support side we dealt with Anna and she was extremely helpful, and kind.

jewelbilesque
アメリカ合衆国
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年8月22日

Dear Jewelbilesque,

Hope you're having a Happy Week, as you've made ours so much better 😊 Our whole team and Anna would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Liam
BON Team

2022年11月16日

The app is something you need to have! Customer loyalty is important that is why I love the app. The support is also responsive.

Gandara Naturals
フィリピン
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年11月16日

Good day to you Gandara Naturals,

It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

2023年7月9日

Anna was extremely helpful and kind with her advice on modifying my rewards widget. Thank you! The app itself was real easy itself to install and get running. Everything is laid out well and it was easy to find where I needed to go to customize it for my needs. It only took me 30 minutes or so to get my widget up and running on my site with no coding required. So far great service and great app.

Cozy Manga
アメリカ合衆国
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2023年7月11日

Dear Cozy Manga,

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

2022年2月3日

I love this app so much already. I am a very annoying customer and want everything a certain way to make my site look good. Sunny has helped me with every question I've had. Even on holiday they respond within minutes. No other app compares. Ash from little loves

Little Loves
オーストラリア
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2022年2月3日

Hi Ash

Thank you so much for your lovely feedback 😍. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. Sunny told me that you're so nice and knowledgeable, not annoying as you said 😂. It's a pleasure for us to work with such a great customer like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team